Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

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Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

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  1. Anonymous
    2015-11-09T12:39:02+00:00

    Hello @http://answers.microsoft.com/en-us/profile/bbf6e627-2a96-47d9-bcc6-e168142221beСветланаСолева

    on my PCs is running windows 10 pro rel. 10240 64 bit.

    On virtual machine was running windows 7 pro 32 bit.

    Anyway, I think that Nokia Suite is a 32 bit application.

    Ciao.

    Mario

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  2. Anonymous
    2015-11-09T12:21:12+00:00

    32 or 64 bit?

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  3. Anonymous
    2015-11-09T12:05:05+00:00

    Brilliant solution, but that is not really the point!

    My dear @vienna10,

    these are not solutions of the problem: they are workarounds only, but can be helpful.

    I don't think Microsoft wil fix the problem .... and this is really the point now.

    Have a nice day.

    Ciao

    Mario

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  4. Anonymous
    2015-11-09T11:18:21+00:00

    Hello @vienna10,

    I use a PC with Windows 10 rel. 10240, a N8-00 with Belle 111.040.1511 and Nokia Suite rel. 3.8.54.

    Following the Svetana instructions, I can connect via USB cable my N8 to PC as you can "see" by the screen shots on my previous post.

    .......

    There is an other workaround (I was using it before):

    a) on your PC runnning window 10, install vmware-player 7.1.2 (it is free for not commercial use)

    b) create a new virtual machine according your previous operative system (id windows 8/8.1/7/vista/Xp)

    c) install this old operative system

    Use this new virtual machine, install Nokia suite and connect N8 by USB cable as before upgrading to windows 10.

    .......

    Ciao

    Mario

    Brilliant solution, but that is not really the point!

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