Tencent, QQPCMgr ---Does any1 know how I can remove this tuff virus pls?

Anonymous
2015-06-07T01:47:40+00:00

It is not in 'Programs' to uninstall but is in program files and sits on the front of my desk top in pop ups and won't be deleted. If I try to delete the program files it says access denied and I am the administrator - sigh

Thanks :)

Windows for home | Previous Windows versions | Security and privacy

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Anonymous
2015-06-14T03:56:29+00:00

It is not in 'Programs' to uninstall but is in program files and sits on the front of my desk top in pop ups and won't be deleted. If I try to delete the program files it says access denied and I am the administrator - sigh

Thanks :)

I just solved this and since no one is willing to actually help, i will.

Go to the install directory (For me it was Program files (x86) \ Tencent) and find the Uninstall file, then run it. I know it is embarrassingly simple, but it worked. 

It's all in Chinese but just click where the OK button usually is in English.

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Anonymous
2015-06-07T02:22:48+00:00

It is not in 'Programs' to uninstall but is in program files and sits on the front of my desk top in pop ups and won't be deleted. If I try to delete the program files it says access denied and I am the administrator - sigh

Thanks :)

Is this what your are referring to?  Not sure it's considered malware - this appears to be a program that has to be deliberately downloaded.  

http://www.tencent.com/en-us/ps/imservice.shtml

Can you disable it in Startup or Task Manager and then remove it manually?

*****************************************************************************

See http://support.microsoft.com/mats/program_install_and_uninstall/en-us

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OR

If you cannot uninstall the program using Revo Free Uninstaller try several of the following free malware scanners which will not interfere with your resident antimalware program.

AdwCleaner

http://www.bleepingcomputer.com/download/adwcleaner/

Malwarebytes Free

https://www.malwarebytes.org/free/SuperantiSpyware Free

http://www.superantispyware.com/superantispyware.html

Emsisoft Emergency Kit: https://www.emsisoft.com/en/software/eek/

Eset Online Scanner: http://go.eset.com/us/online-scanner

If necessary scan with HitmanPro (30 day free trial)

http://www.surfright.nl/en/hitmanpro

You may need to restore your browsers to their default settings:

http://malwaretips.com/blogs/remove-adware-popup-ads/#browser

Good luck...

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  1. Anonymous
    2016-04-08T13:49:00+00:00

    I had a similar problem. however, it is quite easy to use a boot usb of linux to boot into linux ( No need to install linux- just use the try option) . Then you can access the Program files folder and delete whatever you wish. I use UBUNTU iso downloaded from the official site and used RUFUS to create a bootable USB. Then make sure that you do a complete shutdown ( NOT the Hybrid sleep state which is the routine in win 10). Then insert the USB disk and power on. If needed, goto BIOS and boot using the USB option. Then you will be prompted whether you want to try or install linux. Just click Trial and then you have complete control over all folders on your HDD.

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  2. Anonymous
    2016-04-13T01:47:59+00:00

    Delete directory C:\program files (x86)\common files\tencent

    Delete chineese directory in C:\Users\*USERNAME*\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

    Delete tencent's incoming rules in windows firewall

    Run regedit as Administrator, search (F3) "tencent" and delete all keys.

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