Tencent, QQPCMgr ---Does any1 know how I can remove this tuff virus pls?

Anonymous
2015-06-07T01:47:40+00:00

It is not in 'Programs' to uninstall but is in program files and sits on the front of my desk top in pop ups and won't be deleted. If I try to delete the program files it says access denied and I am the administrator - sigh

Thanks :)

Windows for home | Previous Windows versions | Security and privacy

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Anonymous
2015-06-14T03:56:29+00:00

It is not in 'Programs' to uninstall but is in program files and sits on the front of my desk top in pop ups and won't be deleted. If I try to delete the program files it says access denied and I am the administrator - sigh

Thanks :)

I just solved this and since no one is willing to actually help, i will.

Go to the install directory (For me it was Program files (x86) \ Tencent) and find the Uninstall file, then run it. I know it is embarrassingly simple, but it worked. 

It's all in Chinese but just click where the OK button usually is in English.

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Anonymous
2015-06-07T02:22:48+00:00

It is not in 'Programs' to uninstall but is in program files and sits on the front of my desk top in pop ups and won't be deleted. If I try to delete the program files it says access denied and I am the administrator - sigh

Thanks :)

Is this what your are referring to?  Not sure it's considered malware - this appears to be a program that has to be deliberately downloaded.  

http://www.tencent.com/en-us/ps/imservice.shtml

Can you disable it in Startup or Task Manager and then remove it manually?

*****************************************************************************

See http://support.microsoft.com/mats/program_install_and_uninstall/en-us

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OR

If you cannot uninstall the program using Revo Free Uninstaller try several of the following free malware scanners which will not interfere with your resident antimalware program.

AdwCleaner

http://www.bleepingcomputer.com/download/adwcleaner/

Malwarebytes Free

https://www.malwarebytes.org/free/SuperantiSpyware Free

http://www.superantispyware.com/superantispyware.html

Emsisoft Emergency Kit: https://www.emsisoft.com/en/software/eek/

Eset Online Scanner: http://go.eset.com/us/online-scanner

If necessary scan with HitmanPro (30 day free trial)

http://www.surfright.nl/en/hitmanpro

You may need to restore your browsers to their default settings:

http://malwaretips.com/blogs/remove-adware-popup-ads/#browser

Good luck...

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  1. Anonymous
    2015-09-16T13:56:54+00:00

    Thank you. This worked and was so simple -- saved me a lengthy reinstall.

    As in the other post. Click all of the left buttons until you're through.

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  2. Anonymous
    2015-07-02T21:00:53+00:00

    It worked for me too. The name of the file is Uninst. To carry on the removal, click on the left button that appears on thes various windows. All the texts are in chinese. Good LUck.

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