Windows Update / SvcHost.exe 100% Cpu in task manager

Anonymous
2013-11-20T09:06:28+00:00

This problem I know is not new to too many of us. Yet - this is November 2013 and I would like to know how this happened AND what to do to fix it!

I have built many computers since 1997. I never had this problem arise until this reinstall. Have reinstalled XP to XPSP3 several times.

Let us not waste time questioning my knowledge.

Same: components, Motherboard, memory, NOTHING HAS CHANGED. The only thing that is different IS - when I have completed the Windows XP install to Windows XPSP3 - tested functionality - fast as **** - reviewed 'EVENT VIEWER' - no issues, constantly checking the processor usage - low. My next step to activate Windows update to get the updates to make my system secure. Sure enough the CPU spikes to 100% - due to a service host CPU demand! I have to say - IF the meter would have a parameter to 200% - I do not doubt it would go higher than 100%.

Even though I do not doubt the correctness of my process to install the OS (again I have done many times throughout the years) I decided since I have not loaded anything else - I would format the drive (Nov 19) and start all over again.

I sit here now with a computer box with verified functioning components, With a properly installed OS, Motherboard drivers installed - nothing else done and I can not get windows updates.

Note: the first attempt install (Nov 17) - I tried the advice on the Microsoft sites, the fix it routine, the recommended installing of a version of net framework to no avail. There is also other advice to perform a routine (don't ask - I do not desire to dig up that data) in 'safe mode' that also failed to remedy this. Frankly I rarely use advice from even the recognized experts out there but I decided whether it worked or not - as I desired a fresh install one last time to have a properly functioning computer that I built myself and gift it. I'm getting old - at a time of my life when one begins to reduce their material possessions.

How is it possible that someone can do something so many times with certainty to have this issue and to read so many are dumbfounded with this?!

And spare me the absurdity of checking for malware, virus, bad drivers. This computer has not had any exposure to have these issues!

One can safely assume it is not an issue with hardware - even working correctly - as many with this same issue described components that are widely different.

My deduction is: Something is amiss at Microsoft update center and or Windows update I have tried both! I believe (leaving out the suggestions by some of shenanigans) too much is trying to get through - after all the updates number about 120 give or take a few.

Anyway - If there is any assistance 'out there' to provide an answer to a Microsoft customer that bought Windows3.1; Windows95; Windows98; Windows Millennia; Windows Xp. Windows Vista on my Wife's computer. Windows 7 on my recent build just for music enjoyment - I would like the courtesy of receiving a solution to this issue.

It seems very simple to me for someone at Microsoft to round up the most important of Security updates - place them on a disk (compressed - many of us have WinZip and large hard drives) and provide them to us with ONLY A CHARGE FOR POSTAGE - OK, OK add a dollar or two. Leave out the fixes for the fixes. You should know what we need. Buying new hardware or OS systems is out of the question WHY? Because either we can not afford it and most of all - WE OUT HERE ARE STANDING BY a Microsoft product that WE believe in!

Try to do it in time for Christmas - it will do a lot for Microsoft's image .

Have a Good Thanksgiving to all!

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-11-20T11:20:17+00:00

This problem I know is not new to too many of us. Yet - this is November 2013 and I would like to know how this happened AND what to do to fix it! I have built many computers since 1997. I never had this problem arise until this reinstall. Have reinstalled XP to XPSP3 several times. Let us not waste time questioning my knowledge. Same: components, Motherboard, memory, NOTHING HAS CHANGED. The only thing that is different IS - when I have completed the Windows XP install to Windows XPSP3 - tested functionality - fast as **** - reviewed 'EVENT VIEWER' - no issues, constantly checking the processor usage - low. My next step to activate Windows update to get the updates to make my system secure. Sure enough the CPU spikes to 100% - due to a service host CPU demand! I have to say - IF the meter would have a parameter to 200% - I do not doubt it would go higher than 100%. Even though I do not doubt the correctness of my process to install the OS (again I have done many times throughout the years) I decided since I have not loaded anything else - I would format the drive (Nov 19) and start all over again. I sit here now with a computer box with verified functioning components, With a properly installed OS, Motherboard drivers installed - nothing else done and I can not get windows updates. Note: the first attempt install (Nov 17) - I tried the advice on the Microsoft sites, the fix it routine, the recommended installing of a version of net framework to no avail. There is also other advice to perform a routine (don't ask - I do not desire to dig up that data) in 'safe mode' that also failed to remedy this. Frankly I rarely use advice from even the recognized experts out there but I decided whether it worked or not - as I desired a fresh install one last time to have a properly functioning computer that I built myself and gift it. I'm getting old - at a time of my life when one begins to reduce their material possessions. How is it possible that someone can do something so many times with certainty to have this issue and to read so many are dumbfounded with this?! And spare me the absurdity of checking for malware, virus, bad drivers. This computer has not had any exposure to have these issues! One can safely assume it is not an issue with hardware - even working correctly

  • as many with this same issue described components that are widely different. My deduction is: Something is amiss at Microsoft update center and or Windows update I have tried both! I believe (leaving out the suggestions by some of shenanigans) too much is trying to get through - after all the updates number about 120 give or take a few. Anyway - If there is any assistance 'out there' to provide an answer to a Microsoft customer that bought Windows3.1; Windows95; Windows98; Windows Millennia; Windows Xp. Windows Vista on my Wife's computer. Windows 7 on my recent build just for music enjoyment - I would like the courtesy of receiving a solution to this issue. It seems very simple to me for someone at Microsoft to round up the most important of Security updates - place them on a disk (compressed - many of us have WinZip and large hard drives) and provide them to us with ONLY A CHARGE FOR POSTAGE - OK, OK add a dollar or two. Leave out the fixes for the fixes. You should know what we need. Buying new hardware or OS systems is out of the question WHY? Because either we can not afford it and most of all - WE OUT HERE ARE STANDING BY a Microsoft product that WE believe in! Try to do it in time for Christmas - it will do a lot for Microsoft's image . Have a Good Thanksgiving to all!

Hi Joseph,

Please do the following.

Go to Start | Settings | Control Panel and double click Automatic Updates.

Checkmark the bottom option to disable automatic updates.

Click Apply/OK and then reboot.

Does svchost still consume 100% CPU cycles?

If it does, do the following.

Go to Start, Run, copy/paste this command and click OK: services.msc

In the list of Services, can you see Background Intelligent Transfer Service ?

Here's a pix of what it looks like.

If it's not listed, please proceed as follows to register the BITS service.

Open the Windows Search tool, copy/paste the following and then click Search: qmgr.dll

Search should show that file in the following locations:

C:\WINDOWS\system32

C:\WINDOWS\ServicePackFiles\i386

C:\WINDOWS\system32\bits

It may only be present in C:\WINDOWS\system32, but provided you can see it, do the following to register the service.

Go to Start, Run and copy/paste: regsvr32 qmgr.dll and click OK

Do the same with this file: regsvr32 qmgrprxy.dll

Reboot the system and then copy/paste this command into the Run field:

%windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf

If you're prompted to insert the Windows installation CD, ignore that and in the dialog box at the bottom, change the path to C:\WINDOWS\ServicePackFiles\i386

If you could only see qmgr.dll in C:\WINDOWS\system32  change the path to that instead.

Restart the PC again and then go to Services and you should be able to see BITS in the list.

Double click it and then on the General tab, click the Start button to try and start the service manually. This is just a test to ensure that it's working correctly.

If you get Error 2: cannot find the file specified, go to Start, then Run again and copy/paste the following command and then click OK:

Reg add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

Reboot again and then try once more to start BITS. It should work properly now, but in the unlikely event that it fails again, run the following command and then hit Enter:

Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

Reboot once more and then do the following.

Go to this link and install the  IE8 cumulative December update:

http://www.microsoft.com/en-gb/download/details.aspx?id=41404

If you use IE7, use this link instead:

http://www.microsoft.com/en-gb/download/details.aspx?id=41442

Finally, go to the Windows Update site and you should be able to download normally.

Was this answer helpful?

20+ people found this answer helpful.
0 comments No comments

159 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-11-21T08:26:42+00:00

    When the updates began streaming for me last month it was the same, like the floodgates were opened and the files were streaming at a blur of speed on parallel paths through both the automatic updates silent channel where the tray icon was showing updates ready to install, and also got the more than 125 updates through the open browser at Microsoft Update.  It ran amazingly fast when the files began streaming.  I remember chuckling for thinking at the time there wasn't much sharing of bandwidth for the few people who were getting any downloads from Windows Update. 

    30% of the computers on earth are running Windows XP and it is embedded in some equipment that can't be just "upgraded" in an unplanned sudden OS transition......so it is a huge problem.  I have 3 new desktops sitting in crates nearby with Windows 7 and 2 more machines still on XP to be upgraded, so this issue is more psychological aggravation than "mission critical" for me.  Windows XP at the IE7 level was always rock stable and desktops would be left on 24/7 sometimes 2 months without a maintenance cycle and a reboot.  Behind a firewall zero viruses or exploits in 10 years, you can't do better than 100% rock solid secure. The only issues I ever had were hardware issues like drive failures and power supplies or a memory stick or motherboard or video card, probably due to thunderstorm and lightning caused line surges that got through the surge protectors.  XP SP3 has been every bit as much of a truly outstanding operating system as has IE8 been a real stinker as a crippled bloated toolbar "browser" too soon incompatible with most websites.  The idea of a web browser is ability to view and interact with most websites. So what is the real purpose for IE8 ?  Did IE8 ever really do that well except for a short time?  What ever was the true purpose for IE8 ?

    Firefox exposes what Microsoft did to XP crippling XP functionality via IE8.  Many websites will not even function when attempted to be viewed using IE8 so for that to be the case then de facto support for XP was already effectively ended with IE8.  Microsoft will not openly declare that support for XP has already ended, but will gradually make it impossible to use XP so that the clingers on gradually figure it out themselves that XP has been obsoleted and how it was done was through the browser IE8.  Any supported Microsoft OS will or should always have a supported Internet Explorer to go with it and should have a reliable e-mail client also, not just a Web Mail, but an actual standalone e-mail client with local storage like the old Outlook Express or Windows Live Mail.  If not, then MS should include Office Outlook with the OS.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-11-21T07:07:58+00:00

    Gentlemen - OUTSTANDING, absolutely Outstanding!!!

    The recommendations by Xircal apparently worked as I did nothing else!

    However - allow a bit of guidance... I nearly chose NOT to apply the routine as I am very big on interpretations of English though I do not declare myself to be a major at English. A single word changes the meaning of a sentence.

    **It read : '**Does svchost still consume 100% CPU cycles? If it does, do the following.'

    Since my CPU was not at 100% - I interpreted it to read - then the routine is not necessary!

    But like a science fiction movie or recalls from the past - when you want to get something stubborn to work - you 'hit it on the side'! I looked upon the recommended routine as  - a hit it on the side remedy.

    Nothing changed with RUN with the items stated YET I would NOT discount this as a part of the formula for the remedy.

    Windows update began to show signs of coming back to life - but the initial two updates: the update to windows update itself and the GWA Tool failed twice to install - the error code is all about BITS not working.

    Went back to BITS - it was STOPPED - changed it to STARTED without restarting the computer as I suspected it may go back to STOP which I did note does exactly that. If BITS is supposed to 'turn on' when a process requires it but it fails to do so - this is now on record here!

    Windows update while active in processes (not during an attempt to download updates) did NOT go beyond 4% of CPU at any time AFTER the routine was applied!

    Went back (after starting BITS) and activated Windows update - and had 127 updates downloaded and installed in 26 minutes!!!!!!!!!!!!!! With CPU usage during the download/install process at 8-72% mostly in the lower (30%) range!!!

    Thank you - so much!

    Have a Great Thanksgiving a Joyous Holiday Season to You and your Family(s)

    Been reading of the plight of so many for so long - I hope this remedy can be prominently displayed/posted for Folks to easily find.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-11-21T04:13:30+00:00

    The CPU spike is still going to occur at Windows Update and it will occur whether automatic updates is on or off, but the difference is that when BITS is running and working the CPU spike will be a transient event lasting only a brief time while the needed updates list compiler is running and the CPU load will then decrease to a more normal loaded range instead of hanging there at 100% for hours to test your CPU heatsink and maybe fry the core.

    BTW I have both SP2 and SP3 install disks and have tried both and no activation or WGA issues seem to be related to the cluster eff people are experiencing with Windows Update and the trashed BITS functionality.  The cumulative security updates to IE are the suspect number 1, since just installing that as a standalone update done offline seems to fix most peoples problem with the endlessly spiking CPU at windows update.  That holds for the automatic and the manual use of the site.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-11-21T04:06:20+00:00

    Format drive then OS, then system drivers then OSSP2 then OSSP3 during this have nonessential devices unplugged such as audio - just video and keyboard/mouse. May also be advisable to disconnect other hard drives as during install may go to a D drive instead of the C drive.

    Before clicking next to install SP2 and also SP3 - take note that there is a lot of hard drive activity indicated by the yellow light - this is large files being unzipped. It is a good idea to WAIT until the light goes out - about 60 seconds then click next - it relieves the pressure and assures a stable install.

    Do not ACTIVATE windows until you have installed all other hardware along with its drivers (get latest drivers from device sites as drivers on discs may be outdated). If you activate windows prematurely - windows will think it is a different computer - grief WILL follow!

    It is far in the past when an operating system was assigned only to a motherboard!

    Was this answer helpful?

    0 comments No comments