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I have a particular problem for which I have not found a solution.
I purchased 1 TB of One drive storage. The data transfer from my PCs and android devices is very slow to the point where it is becoming unusable. Folders are uploading from my PC to One Drive but in many cases not their data. When I open the folders in Outlook.com or on another device or PC, I often receive a message 'Folders are empty', or conversely, on another PC the folders simply have no contents.
I am trying to ascertain the cause but it is proving difficult. Below is a possible cause of issue:
I am based in Australia. When I opened my hotmail account some years ago in Australia, for some reason I was given a .uk hotmail address. Whilst I used the service primarily for email it was not a problem. However, I am wondering now if OneDrive is backing up my data to a UK server rather than one in Australia and that is causing the problem. I have thought of closing my hotmail/outlook.com account and opening a new one but I would prefer not to do that. I would like to retain my entitlements through my current account. When I purchased the 1 TB storage it was with a license for Office 2013 (2 PCs) and for one portable device. I want to retain the office license. I have an android tablet and when MS releases Office for Android, I would like to use the remaining license on it.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have found OneDrive very very slow numerous occasions myself, failing to sync <10 Mb of Office files within a whole day. After disabling the option "Use Office to work on files with other people at the same time" (in Settings) all files synced within seconds. I assume the function mentioned is buggy (I don't share files with other users, I am the only one working on them and only at one device at a time). Maybe this is of some help.
I'm giving up on One Drive. It's been 2 weeks and still unable to completely upload only 20GB. Killing the wifi for my other devices. Unless there's a better fix.
We just purchased the Surface book and set it up. It defaulted the documents to one drive which I thought would not be a problem. It is a major problem. We get errors saying cannot contact server when trying to save a file and the amount of time it takes to sync is not acceptable.
We are switching back to google drive where we have not had an issue.
One drive is not ready for prime time, we cannot use it in a work environment.
With all due respect, this is NOT usually the end users connection or service provider or network card, specifically in my case. I am on fibre with upload speeds of 20Mb/s. Uploading to Google Drive is very fast, as is to dropbox. I have tried several different vendors for cloud based storage, and the majority is much faster than OneDrive.
I agree, what good is OneDrive and a huge amount of space when the uploads of simple small files take forever. The upload speed never goes above 200 kb/s so how could it be my provider if DropBox goes up to 4 Mb/s upload??
I am in New Zealand.
I can confirm this.
Had to wait 5 min for 3 mb while having 1000mbit upload (http://www.speedtest.net/my-result/5053752642)
But then again downloading the windows 10 iso is as painful as uploading to them. It's a microsoft thing i guess.
