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I have a particular problem for which I have not found a solution.
I purchased 1 TB of One drive storage. The data transfer from my PCs and android devices is very slow to the point where it is becoming unusable. Folders are uploading from my PC to One Drive but in many cases not their data. When I open the folders in Outlook.com or on another device or PC, I often receive a message 'Folders are empty', or conversely, on another PC the folders simply have no contents.
I am trying to ascertain the cause but it is proving difficult. Below is a possible cause of issue:
I am based in Australia. When I opened my hotmail account some years ago in Australia, for some reason I was given a .uk hotmail address. Whilst I used the service primarily for email it was not a problem. However, I am wondering now if OneDrive is backing up my data to a UK server rather than one in Australia and that is causing the problem. I have thought of closing my hotmail/outlook.com account and opening a new one but I would prefer not to do that. I would like to retain my entitlements through my current account. When I purchased the 1 TB storage it was with a license for Office 2013 (2 PCs) and for one portable device. I want to retain the office license. I have an android tablet and when MS releases Office for Android, I would like to use the remaining license on it.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Been over a year now. I use dropbox and it works perfectly. Like i said a year ago - its a shame that the microsoft product that i paid for doesnt actually work and with all their resources they cant make a product that works.
to get the most reliability out of windows 8.1 and now 10, i make sure that i am signed out of Office and all the other Microsoft account stuff. Otherwise i get lots of hanging on startup and shutdown or if the internet connection is bad.
craig
im uploading files now and its taking so long its painful, so it looks like this is a microsoft issue and they are denying its a problem and claiming its users end? ... no it looks like far too many people have this problem and it looks like its been over a year with no progress.
Only choice is to use another product, i dont mind paying for it but its taken 2/3's a day to upload 1 gig for me, how is that even usable? Im also in Australia but this product is not polished and not really functional for home use let alone business use.
Is it just me or does Microsoft seem to go out of its way to become redundant in new markets?
I decided to stick with one drive. Once all of my data was uploaded to the one drive cloud, it began running reasonably. I read a review of the various cloud services a few months ago in a computer magazine I used to subscribe to and one drive came up as the best.
I still retain a Google drive account. It is very good. The only thing I don’t like about Google drive is that if I need to search for a file, I am required to go on line and use the Google online search service. Google drive seems to knock out the search function in Windows explorer.
With one drive, what I have found works is, if I am working on a file, I do so outside the one drive environment, on a different partition and then when I complete working on the file, I copy it across to one drive. It backs it up very fast when I use it in that way. I have an adsl2+ broadband connection.
When one drive is updating, it will slow your internet connection. I turn off one drive when I need to use my internet service for things other than cloud storage in one drive.
im uploading files now and its taking so long its painful, so it looks like this is a microsoft issue and they are denying its a problem and claiming its users end? ... no it looks like far too many people have this problem and it looks like its been over a year with no progress.
Only choice is to use another product, i dont mind paying for it but its taken 2/3's a day to upload 1 gig for me, how is that even usable? Im also in Australia but this product is not polished and not really functional for home use let alone business use.
Is it just me or does Microsoft seem to go out of its way to become redundant in new markets?
Sometimes free is the only choice. I happen to have a disability so my capacity for earning is hugely reduced. But I am paying for mine anyway
I would add though, that I've found my upload speed from my own (french) server to be woefully inadequate and hitherto unknown to me - **I assumed that when they boasted about speeds, it meant both ways, not just download speed, but apparently not and they mostly hide the fact.**The upload speed is crucial to cloud storage systems.
This means, for this complaint, for me, is as much to do with Microsoft cloud or google cloud or whoever, as it is with a sneaky lying telephone company wherever...in my case, here in France -
I suggest we all try to use ALL companies with reputations for honesty.
Perhaps we could have an honesty symbol similar to the green labels we can now see on many products? with ratings varying from 0=lying scumbags, to 10=honest henrys!
I will give microsoft and FREE.fr france a "3" at most
I have the same issues. AND im from the US. It took 35 minutes to upload 6 pictures. Sometimes free still isnt worth it.
