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I have a particular problem for which I have not found a solution.
I purchased 1 TB of One drive storage. The data transfer from my PCs and android devices is very slow to the point where it is becoming unusable. Folders are uploading from my PC to One Drive but in many cases not their data. When I open the folders in Outlook.com or on another device or PC, I often receive a message 'Folders are empty', or conversely, on another PC the folders simply have no contents.
I am trying to ascertain the cause but it is proving difficult. Below is a possible cause of issue:
I am based in Australia. When I opened my hotmail account some years ago in Australia, for some reason I was given a .uk hotmail address. Whilst I used the service primarily for email it was not a problem. However, I am wondering now if OneDrive is backing up my data to a UK server rather than one in Australia and that is causing the problem. I have thought of closing my hotmail/outlook.com account and opening a new one but I would prefer not to do that. I would like to retain my entitlements through my current account. When I purchased the 1 TB storage it was with a license for Office 2013 (2 PCs) and for one portable device. I want to retain the office license. I have an android tablet and when MS releases Office for Android, I would like to use the remaining license on it.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The O365 flavor of One Drive (ironically called OD FOR BUSINESS), is no more than a Sharepoint library with restricted permissions. Sharepoint is a legacy platform developed for use on a local server and has proved to be an unsuitable option for cloud storage. Internet connection speeds and so on play a part of course, but if you offer a cloud service and promise the moon you have to take into account the real world. Dropbox and other cloud born services do, Msft clearly does not.
This is not the issue. The problem is one drive. I gave up as I could not get my files to upload in a reasonable time. MS should be ashamed of this service- the only reason I bought 365!
That was a waste of money.
Well I gave up and moved all my files back to the network. I gave up on August 18 when it showed I still had 6,989 files to upload. This is just plain ridiculous. I was able to successfully move tons of files over to Dropbox with no issues at all. In fact I have around 51 GB on Dropbox without an issue and I love how I can sync data or specific folders instead of the entire thing to my PCs and Handheld mobile devices.
I also noticed another problem, Microsoft couldn't deal with long path names. I thought this issue was resolved back in the days of XP, but apparently OD has an issue with it still.
As a Microsoft Enterprise customer I have been moving my files over to the OneDrive Business suite (or should I say been trying to move my files). I started the upload of all the documents in my network drive that comprised of around 200,000 files or about 80 GB of data. Since I have a 1TB drive and several mobile devices that have access to the OneDrive through Office 365 I thought this would be a much better solution than having to connect via VPN on a PC, transfer the file, move it to a thumb drive or upload as needed to my DropBox account so I can access on mobile devices. A lot of steps which frankly should not be needed.
I have been uploading this data since August 2, 2017 today is August 14, 2017. Out of the number of files to upload, my PC still shows 6,996 files remaining. Other than a couple of computer reboots it has been running non-stop. My data connection is on a 1GB Ethernet, connected to an enterprise network of Cisco hardware via a 10GB three redundant layers of backbone to our central server infrastructure. My real-world WAN connection is a symmetrical 300 Mbps fiber connection with redundant carriers times two.
My real world Speed Test shows: 6ms ping to a server hosted in Dallas, TX. Download speed: 166.47 Mbps x 93.75 Mbps.
What gives?
"Slow upload speeds can be an issue with a user's Internet Service Provider, network card, connection type, size of upload, and other things. If the folder is getting used, then the server will throttle the speed to ensure it is not overloaded for others."
You should be ashamed to include this - that is a stock answer and not one that is very helpful.
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You have to remember OD is a Sharepoint library and SP is an archaic platform, developed to be run on a server not in the cloud. Apparently Msft doesn't test in the real world - if they did, I'm sure they'd realize SP Online is far from being an enterprise ready solution.
