Very slow data transfer - One Drive

Anonymous
2014-09-05T20:59:17+00:00

I have a particular problem for which I have not found a solution.

I purchased 1 TB of One drive storage. The data transfer from my PCs and android devices is very slow to the point where it is becoming unusable. Folders are uploading from my PC to One Drive but in many cases not their data. When I open the folders in Outlook.com or on another device or PC, I often receive a message 'Folders are empty', or conversely, on another PC the folders simply have no contents.

I am trying to ascertain the cause but it is proving difficult. Below is a possible cause of issue:

I am based in Australia. When I opened my hotmail account some years ago in Australia, for some reason I was given a  .uk hotmail address. Whilst I used the service primarily for email it was not a problem. However, I am wondering now if OneDrive is backing up my data to a UK server rather than one in Australia and that is causing the problem. I have thought of closing my hotmail/outlook.com account and opening a new one but I would prefer not to do that. I would like to retain my entitlements through my current account. When I purchased the 1 TB storage it was with a license for Office 2013 (2 PCs) and for one portable device. I want to retain the office license. I have an android tablet and when MS releases Office for Android, I would like to use the remaining license on it.

Windows for home | Previous Windows versions | Security and privacy

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  1. Anonymous
    2017-08-22T18:44:00+00:00

    This is not the issue. The problem is one drive. I gave up as I could not get my files to upload in a reasonable time. MS should be ashamed of this service- the only reason I bought 365!

    That was a waste of money.

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  2. Anonymous
    2016-02-17T04:12:40+00:00

    For those who are savy with Group Policy, check out this link that speeds up One Drive immensely. http://www.nextofwindows.com/how-to-limit-upload-traffic-bandwidth-in-onedrive

    I have about a 15 meg upload speed with our network at work and I set this value around 5 megs and I couldn't believe the difference. Made Dropbox and Google run like slugs.. Anyways, take a look at this link. It made a huge difference in our setup and work environment with Office 365.

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  3. Anonymous
    2015-08-01T16:59:02+00:00

    I cannot access the link above:-

    http://answers.microsoft.com/en-us/onedrive/forum/sdfiles-sdsync/how-do-i-troubleshoot-uploading-downloading-and/8569cc0b-4d23-4db0-b9e9-98fe12785e5a

    I am currently subscribe to onedrive 1TB also. I have the same problem as you and frankly speaking.... no solution from Microsoft even contact the so called customer support specialist from Microsoft. The root of the problem is Microsoft only allow 2upload simultaneously and your experience with onedrive will drop 100 times since Onedrive is designed for customer from United State. It's not intend for worldwide user especially Asia and Australia (except japan)

    The only solution you left are:-

    1. Change to dropbox or google... they provide much better cloud service in terms of performance.
    2. Subscribe to Japan or US VPN. You need to bundle onedrive with VPN or it will take years to upload 200GB file,,,,

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  4. Anonymous
    2015-08-30T15:28:02+00:00

    your link gives an error page

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  5. Anonymous
    2014-09-06T10:41:56+00:00

    Thanks for your reply and I will take your advice on board.

    I have Google Drive for about 65 Gb of my data.  It took a bit of time to upload but it completed the upload much more quickly than with One Drive and it has since worked beautifully.

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