Very slow data transfer - One Drive

Anonymous
2014-09-05T20:59:17+00:00

I have a particular problem for which I have not found a solution.

I purchased 1 TB of One drive storage. The data transfer from my PCs and android devices is very slow to the point where it is becoming unusable. Folders are uploading from my PC to One Drive but in many cases not their data. When I open the folders in Outlook.com or on another device or PC, I often receive a message 'Folders are empty', or conversely, on another PC the folders simply have no contents.

I am trying to ascertain the cause but it is proving difficult. Below is a possible cause of issue:

I am based in Australia. When I opened my hotmail account some years ago in Australia, for some reason I was given a  .uk hotmail address. Whilst I used the service primarily for email it was not a problem. However, I am wondering now if OneDrive is backing up my data to a UK server rather than one in Australia and that is causing the problem. I have thought of closing my hotmail/outlook.com account and opening a new one but I would prefer not to do that. I would like to retain my entitlements through my current account. When I purchased the 1 TB storage it was with a license for Office 2013 (2 PCs) and for one portable device. I want to retain the office license. I have an android tablet and when MS releases Office for Android, I would like to use the remaining license on it.

Windows for home | Previous Windows versions | Security and privacy

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  1. Anonymous
    2017-08-22T16:33:33+00:00

    Well I gave up and moved all my files back to the network. I gave up on August 18 when it showed I still had 6,989 files to upload. This is just plain ridiculous. I was able to successfully move tons of files over to Dropbox with no issues at all. In fact I have around 51 GB on Dropbox without an issue and I love how I can sync data or specific folders instead of the entire thing to my PCs and Handheld mobile devices.

    I also noticed another problem, Microsoft couldn't deal with long path names. I thought this issue was resolved back in the days of XP, but apparently OD has an issue with it still. 

    As a Microsoft Enterprise customer I have been moving my files over to the OneDrive Business suite (or should I say been trying to move my files). I started the upload of all the documents in my network drive that comprised of around 200,000 files or about 80 GB of data. Since I have a 1TB drive and several mobile devices that have access to the OneDrive through Office 365 I thought this would be a much better solution than having to connect via VPN on a PC, transfer the file, move it to a thumb drive or upload as needed to my DropBox account so I can access on mobile devices. A lot of steps which frankly should not be needed. 

    I have been uploading this data since August 2, 2017 today is August 14, 2017. Out of the number of files to upload, my PC still shows 6,996 files remaining. Other than a couple of computer reboots it has been running non-stop. My data connection is on a 1GB Ethernet, connected to an enterprise network of Cisco hardware via a 10GB three redundant layers of backbone to our central server infrastructure. My real-world WAN connection is a symmetrical 300 Mbps fiber connection with redundant carriers times two. 

    My real world Speed Test shows: 6ms ping to a server hosted in Dallas, TX. Download speed: 166.47 Mbps x 93.75 Mbps.

    What gives?

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  2. Anonymous
    2017-08-22T16:07:07+00:00

    "Slow upload speeds can be an issue with a user's Internet Service Provider, network card, connection type, size of upload, and other things. If the folder is getting used, then the server will throttle the speed to ensure it is not overloaded for others."

    You should be ashamed to include this - that is a stock answer and not one that is very helpful.

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  3. matt howell 3,511 Reputation points
    2017-08-14T22:29:09+00:00

    You have to remember OD is a Sharepoint library and SP is an archaic platform, developed to be run on a server not in the cloud. Apparently Msft doesn't test in the real world - if they did, I'm sure they'd realize SP Online is far from being an enterprise ready solution.

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  4. Anonymous
    2017-08-14T16:45:02+00:00

    As a Microsoft Enterprise customer I have been moving my files over to the OneDrive Business suite (or should I say been trying to move my files). I started the upload of all the documents in my network drive that comprised of around 200,000 files or about 80 GB of data. Since I have a 1TB drive and several mobile devices that have access to the OneDrive through Office 365 I thought this would be a much better solution than having to connect via VPN on a PC, transfer the file, move it to a thumb drive or upload as needed to my DropBox account so I can access on mobile devices. A lot of steps which frankly should not be needed. 

    I have been uploading this data since August 2, 2017 today is August 14, 2017. Out of the number of files to upload, my PC still shows 6,996 files remaining. Other than a couple of computer reboots it has been running non-stop. My data connection is on a 1GB Ethernet, connected to an enterprise network of Cisco hardware via a 10GB three redundant layers of backbone to our central server infrastructure. My real-world WAN connection is a symmetrical 300 Mbps fiber connection with redundant carriers times two. 

    My real world Speed Test shows: 6ms ping to a server hosted in Dallas, TX. Download speed: 166.47 Mbps x 93.75 Mbps.

    What gives?

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  5. Anonymous
    2017-05-02T13:35:12+00:00

    We are in 2017 now and the speed in OneDrive still horrible !

    At Work we have 30/30 connection speed. I'm testing the upload of a file that have 457 Mo. It takes about 4 minutes to upload on OneDrive and less than 2 minutes on Google Drive. Tested in Microsoft Edge.

    Tested in Google Chrome : uploading 1 file with 1.3 Go. It tooks about 7 minutes in Google Drive and about 15 minutes in OneDrive.

    I've tested the upload at my home with a 120/20 connection. The upload still very slow on OneDrive VS Google Drive using the website.

    Thats the reason why I will not renew my Office 365 subscription after this free year offer !

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