"Microsoft Support Call Scam"(Event Viewer)

Anonymous
2014-08-13T14:31:05+00:00

I received a phone call today from a private caller with an Indian accent saying he was from Microsoft Support.

He told me my computer was constantly sending windows errors to Microsooft and we needed to fix it.

He went on to ask me how many computers I have in my home and said all of them had to be fixed.

He had me go on my computer, type: EVENTVEWR in the box and look in options,all of this sounded strange as he kept asking me what i was seeing on my screen at the time.

I went on to ask him to hold and googled "Microsoft Support Call Event Viewer" in which I found a blog with lots of people having the same thing happen to them(http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/phone-call-scam-received-call-from-a-technician/6ed2b99c-20ff-468b-a69b-aec78b93f287?page=22&tm=1407939072026 )

I then hung up the phone and he kept calling back(4 times)and this time it was a local number(15129633287), of which I googled immediately, bringing up a list of local numbers on a list with a foreign language as the titles.

I then decided to call Microsoft Support directly to confirm it was a scam and was informed that Microsoft never makes calls without a customer request and that Microsoft has its own set of programs it uses to fix computers instead of "event viewer".

I was told I could submit a post on here to let Microsoft know of the Incident, which is the purpose of this post..in addition to help anyone else from having to go through the experience many people have had with this issue.

Windows for home | Previous Windows versions | Security and privacy

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  1. Anonymous
    2017-08-30T07:00:07+00:00

    HELLO SIR .

       I M SWAROOP. WINDOWS 8. 32 BIT AND WINDOWS10. 64 BIT NOT ACTIVATED. PLZ SEND PRODUCT KEY ACTIVATION

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  2. Anonymous
    2017-07-22T15:17:20+00:00

    Had one of those guys a couple days ago.

    I kept saying pardon me, what, i'm sorry I cant understand what you are saying, say that again, etc.

    Over and over finally he hung up on me.

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  3. Anonymous
    2017-07-22T06:27:10+00:00

    I received a phone call today from a private caller with an Indian accent saying he was from Microsoft Support.

    He told me my computer was constantly sending windows errors to Microsooft and we needed to fix it.

    He went on to ask me how many computers I have in my home and said all of them had to be fixed.

    He had me go on my computer, type: EVENTVEWR in the box and look in options,all of this sounded strange as he kept asking me what i was seeing on my screen at the time.

    I went on to ask him to hold and googled "Microsoft Support Call Event Viewer" in which I found a blog with lots of people having the same thing happen to them(http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/phone-call-scam-received-call-from-a-technician/6ed2b99c-20ff-468b-a69b-aec78b93f287?page=22&tm=1407939072026 )

    I then hung up the phone and he kept calling back(4 times)and this time it was a local number(15129633287), of which I googled immediately, bringing up a list of local numbers on a list with a foreign language as the titles.

    I then decided to call Microsoft Support directly to confirm it was a scam and was informed that Microsoft never makes calls without a customer request and that Microsoft has its own set of programs it uses to fix computers instead of "event viewer".

    I was told I could submit a post on here to let Microsoft know of the Incident, which is the purpose of this post..in addition to help anyone else from having to go through the experience many people have had with this issue.

    Similar situation occured in Kansas City area with same number.

     I received a call stating they were calling from Microsoft. They wanted me to get on my computer & run a program on it "event viewer."  I asked the person the company they were from & number to verify. He avoided at all cost to answer. While he was talking I looked up the program & found it was a scam. Hung up right away.

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  4. Anonymous
    2017-07-12T08:40:24+00:00

    I received a phone call today from a private caller with an Indian accent saying he was from Microsoft Support.

    He told me my computer was constantly sending windows errors to Microsooft and we needed to fix it.

    He went on to ask me how many computers I have in my home and said all of them had to be fixed.

    He had me go on my computer, type: EVENTVEWR in the box and look in options,all of this sounded strange as he kept asking me what i was seeing on my screen at the time.

    I went on to ask him to hold and googled "Microsoft Support Call Event Viewer" in which I found a blog with lots of people having the same thing happen to them(http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/phone-call-scam-received-call-from-a-technician/6ed2b99c-20ff-468b-a69b-aec78b93f287?page=22&tm=1407939072026 )

    I then hung up the phone and he kept calling back(4 times)and this time it was a local number(15129633287), of which I googled immediately, bringing up a list of local numbers on a list with a foreign language as the titles.

    I then decided to call Microsoft Support directly to confirm it was a scam and was informed that Microsoft never makes calls without a customer request and that Microsoft has its own set of programs it uses to fix computers instead of "event viewer".

    I was told I could submit a post on here to let Microsoft know of the Incident, which is the purpose of this post..in addition to help anyone else from having to go through the experience many people have had with this issue.

    Got a phone call saying it was from Microsoft to open event viewer. I did and saw error messages. I wrote a batch file to erase all logs. Because in the end what does it to you unless you have a phd in computer engineering.

    The events are often useful when trying to resolve a problem. No log means no evidence.

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  5. Anonymous
    2017-07-11T18:25:39+00:00

    I received a phone call today from a private caller with an Indian accent saying he was from Microsoft Support.

    He told me my computer was constantly sending windows errors to Microsooft and we needed to fix it.

    He went on to ask me how many computers I have in my home and said all of them had to be fixed.

    He had me go on my computer, type: EVENTVEWR in the box and look in options,all of this sounded strange as he kept asking me what i was seeing on my screen at the time.

    I went on to ask him to hold and googled "Microsoft Support Call Event Viewer" in which I found a blog with lots of people having the same thing happen to them(http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/phone-call-scam-received-call-from-a-technician/6ed2b99c-20ff-468b-a69b-aec78b93f287?page=22&tm=1407939072026 )

    I then hung up the phone and he kept calling back(4 times)and this time it was a local number(15129633287), of which I googled immediately, bringing up a list of local numbers on a list with a foreign language as the titles.

    I then decided to call Microsoft Support directly to confirm it was a scam and was informed that Microsoft never makes calls without a customer request and that Microsoft has its own set of programs it uses to fix computers instead of "event viewer".

    I was told I could submit a post on here to let Microsoft know of the Incident, which is the purpose of this post..in addition to help anyone else from having to go through the experience many people have had with this issue.

    Got a phone call saying it was from Microsoft to open event viewer. I did and saw error messages. I wrote a batch file to erase all logs. Because in the end what does it to you unless you have a phd in computer engineering.

    Was this answer helpful?

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