Just tell those guys the computer seems broken and now its opening up to his picture.
Ask him how he did that .. Be convincing and give him the address.. http://tinyurl.com/viralsupport
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I received a phone call today from a private caller with an Indian accent saying he was from Microsoft Support.
He told me my computer was constantly sending windows errors to Microsooft and we needed to fix it.
He went on to ask me how many computers I have in my home and said all of them had to be fixed.
He had me go on my computer, type: EVENTVEWR in the box and look in options,all of this sounded strange as he kept asking me what i was seeing on my screen at the time.
I went on to ask him to hold and googled "Microsoft Support Call Event Viewer" in which I found a blog with lots of people having the same thing happen to them(http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/phone-call-scam-received-call-from-a-technician/6ed2b99c-20ff-468b-a69b-aec78b93f287?page=22&tm=1407939072026 )
I then hung up the phone and he kept calling back(4 times)and this time it was a local number(15129633287), of which I googled immediately, bringing up a list of local numbers on a list with a foreign language as the titles.
I then decided to call Microsoft Support directly to confirm it was a scam and was informed that Microsoft never makes calls without a customer request and that Microsoft has its own set of programs it uses to fix computers instead of "event viewer".
I was told I could submit a post on here to let Microsoft know of the Incident, which is the purpose of this post..in addition to help anyone else from having to go through the experience many people have had with this issue.
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Just tell those guys the computer seems broken and now its opening up to his picture.
Ask him how he did that .. Be convincing and give him the address.. http://tinyurl.com/viralsupport