Windows Update Error 8024402C

Anonymous
2013-10-15T22:14:14+00:00

please help. I have a windows 8 computer I purchased in April 2013 ,there is a problem with checking for windows updates. error coded 8024402C. I have tried the trouble shooter and despite it saying the problem is fixed I still cannot get updates.  I also get a message that I have never tried to get an update.

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Original title: problems with Windows Update

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-16T10:52:21+00:00

Hi,

Error code 8024402C: This error might be caused by a program running on your computer that's preventing Windows Update Services (SVCHOST) from accessing the Internet. Programs that might do this include firewalls, antispyware software, web accelerators, Internet security or antivirus programs and proxy servers.

If you have any of these programs running, you might need to turn them off while downloading and installing updates. I would recommend you to turn them back on after updating your computer.

Method 1: Temporarily disable the Security software and see if the issue persists.

a: Press Windows logo + Q to open the search box.

b: Now click Settings and then type Action center, hit enter.

c: Click the Chevron next to security.

d: Turn off the Anti-virus installed on the computer.

Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2:Perform steps mentioned below and see if it helps.

a: On the Start screen, type cmd. Alternatively, swipe in from the right, tap or click Search, and then type c.

b: Tap or click cmd in the search results.

c: At the command prompt, type the following commands, and press Enter after each command:

net start bits

net start wuauserv

Please reply if you have any questions.

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Anonymous
2013-10-17T10:45:47+00:00

Hi,

If the computer is connected directly to the Internet or to a home network (and never connected to a network at work), you might need to set Internet Explorer to automatically detect local area network (LAN) settings so Windows Update can go online to obtain updates. To do this, follow these steps:

a: Open Internet Explorer

b: Click the Tools button, click Internet Options, click theConnections tab, and then click LAN settings.

b: Under Automatic configuration, select the Automatically detect settings check box, and then click OK.

Please reply if you have any questions.

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  1. Anonymous
    2015-08-07T05:25:46+00:00

    Thank You Sooo Much Shashank , But I already did and now I have windows 10.....

    Thank You BTW to help me!!!!!!

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  2. Anonymous
    2015-08-06T11:30:28+00:00

    Change the DNS server setting to google's server

    I.e., 8.8.8.8

    And 8.8.4.4

    Google it how to change DNS 1 and 2 setting!

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  3. Anonymous
    2015-08-01T05:26:49+00:00

    Believe me that was the last thing I did!

    This problem is persisting only because the computer is not being able to catch any server to download updates, whther let it be google's server or microsoft's own!

    This problem can be because of your internet connection, try connecting internet of different company, you can go to your friend's house for trying this! And if the problem still persists then there is something definitely wrong with you windows! Try hard resseting after that! But first check, whether you internet connection is OK or not!

    You can do it manually by opening microsoft sites and try downloading updates from there! If you can download updates from there then your internet connection is fine! Firstly do it then tell me if it works, then after that I will tell you other methods! :) 

    Look, this problem is not permenant , when this proboem occured to me I did everything including hard reset without checking my internet connectioni.e.,my broadband's server because it was not catching server automatically I had to enter it manually by DNS server option by entering 8.8.4.4

    First check whether your broadband's server is working fine or not! Then I will tell you different methods!

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