Asus Vivotab RT: flash doesn't work!

Anonymous

Hello,

I have a problem with my LED flash.

4 days ago I've bought Asus Vivotab RT. I've run it, updated and installed some apps from a Store.

I also made a few photos in dark to try my LED diode and flash. Everything worked fine.

On Thursday Microsoft released an Windows 8.1 RT update. I couldn't wait for install it.

After the installation my OS works fine but the only problem was that I had to reinstall apps from Store because all my apps had been in Czech and changed language to English.

But yesterday I wanted to take a photo at night and there was no flash, my photo was dark. I tried different apps: from Microsoft - Camera and original from Asus - Asus Camera. I've reinstall Asus Camera many times but when I press More options there is no Asus option for flash or diode and no special effects as sepia or contrast as it had been.

I've searched on Google for similar problems and the conclusion mostly was that Asus or Microsoft has to release an update. Those questions were half year old so I'm not sure how it is with updates now.

Has anyone same problems or experience with it? What shall I do?

Do I have to return my tablet and ask for a new one?

Thank's and respond please!

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Answer accepted by question author

Anonymous

I hope this helps..

(please note that u should be doing this from the asus vivo rt assuming the asus camera app is already installed)

1. Go here:

http://support.asus.com/knowledge.aspx?SLanguage=en&p=28&m=ASUS%20VivoTab%20RT&hashedid=YLtKiymAzauHglcp

Click on download then select the OS => Windows RT
Click on the plus sign next to Utilties

You will then see the part with description "Camera flash not working..."

Go ahead and click on the first Global DLM
It will download the the rar file to the tab
extraxt the rar en then execute the camera.reg (just double click on it) and confirm when asked if you want to modify the registry etc..
reboot the tab
and then just wait..

after a while.. (it took me about 15 minutes) just start the asus camera app en open more options, you will notice the difference

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Answer accepted by question author

Anonymous

Good News! I just got another email from Asus about the flash.

Quote: We have a fix for the camera flash slated to be released this week. So if you haven't updated yet, and was concerned due to the camera issue, we have sorted it out and the camera will now work 100% with Windows 8.1 on the VivoTab RT!

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57 additional answers

Anonymous

2014-05-01T20:42:44+00:00

you must go in to this folder

C:\ProgramData\Microsoft\Windows\DeviceMetadataStore

delete all folders in there,

then download the camera fix

http://www.asus.com/Tablets_Mobile/ASUS_VivoTab_RT/HelpDesk_Download/

only descompress and click in the file camera.reg

acept all, then restart the tablet

you must use asus camera app, because Windows camera App the flash not work.

i follow all the other sugestion and the camera flash still dont working, but doing that work excelent

sorry my english is horrible, im from uruguay
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Anonymous

2014-05-17T08:58:00+00:00

I totally give up on trying. I think if Asus and Microsoft wanted it to work then they would make it work. Its really sad when u buy a product expecting it to work and it can't and the sellers totally ignore you like u r nobody. I will just have to look for reputable brands of products.
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Anonymous

2014-08-03T05:31:57+00:00
Hello

How you doing??? I have the Asus vivo tab and I noted that the camera flash is not working, I have two question for you?
1. to download the camera issues do I have to do it from the Tablet? Or from a regular PC. And the other question.
2. do you know if the windows logo in from of the device is part of a notification light?
Thank you for your help.
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