Error - Event ID: 10016; DistributedCOM

Anonymous
2013-10-20T20:30:29+00:00

I am getting this error repeatedly since I updated from Windows 8 to 8.1. It occurs once every time the PC is booted, about 2 minutes after it boots up.

Can you please help me to fix it?

Log Name:      System

Source:        Microsoft-Windows-DistributedCOM

Date:          10/20/2013 3:19:04 PM

Event ID:      10016

Task Category: None

Level:         Error

Keywords:      Classic

User:          LOCAL SERVICE

Computer:     

Description:

The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID

{C2F03A33-21F5-47FA-B4BB-156362A2F239}

 and APPID

{316CDED5-E4AE-4B15-9113-7055D84DCC97}

 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The APPID {316CDED5-E4AE-4B15-9113-7055D84DCC97} is for a COM application called "Immersive Shell". I cannot use the Component Services administrative tool to edit the security permissions because every setting is "grayed-out".

I tried running in Safe Mode and was still unable to modify any of the Immersive Shell settings.

The PC has no software installed except for the latest Intel drivers. I performed a clean installation of Windows 8, installed chipset, VGA, Intel Rapid Storage Tech, LAN, and Intel Management Engine drivers. Then I updated to 8.1 through the Store app. The errors began immediately after that update.

The PC has an ASUS Z87 motherboard, 16 Gb of DDR3-1866 ram, Intel i7-4770k cpu. It is not overclocked but memory is in XMP mode at frequency 1866. The system drive is an SSD.

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2013-10-24T18:39:39+00:00

In system event viewer, I started getting error Event ID: 10016 after upgrading to Win8.1 on October 17, 2013.  The system event viewer on my Dell XPS One 2710 was error free prior to upgrading from Win8 to Win8.1.

The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {C2F03A33-21F5-47FA-B4BB-156362A2F239} and APPID

{316CDED5-E4AE-4B15-9113-7055D84DCC97}  to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

For me, the solution was provided by Greg310 in Dulwichdik's link as follows:

  1. Open Regedit
  2. Go to HKEY_Classes_Root\CLSID{C2F03A33-21F5-47FA-B4BB-156362A2F239}
  3. Right click on it then select permissions
  4. Click Advance and change the owner to Administrators group. Also click the box that will appear below the owner line. ("Replace owner ...")
  5. Apply full control
  6. Go to HKEY_LocalMachine\Software\Classes\AppID{316CDED5-E4AE-4B15-9113-7055D84DCC97}
  7. Right click on it then select permission
  8. Click Advance and change the owner to Administrators group
  9. Click the box that will appear below the owner line
  10. Click Apply and grant full control to the Administrators group
  11. Go to Administrative tools
  12. Open component services
  13. Click Computer, click my computer, then click DCOM
  14. Look for the corresponding service that appears on the error viewer [Immersive Shell]
  15. Right click on it then click properties
  16. Click security tab then click Add User. Add Local Service then apply
  17. Tick the Activate local box

Thank you Daniel MoisesMagulado and Greg310 for addressing the problem and providing the solution!

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  1. Anonymous
    2014-09-23T00:10:03+00:00

    Hi, I've followed all of these steps and I have encountered one problem.  When I click on the security tab ALL the options are grayed out. I've tried from the administrator account. I've tried from my usual account, I've tried from both accounts in safe mode, and every time it's all grayed out. I'd like to get this resolved because since this error has shown up in my event viewer it takes noticeably longer for my device to boot up. Please help!! Thank you for all that you do!!

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  2. Anonymous
    2013-10-21T17:44:23+00:00

    Hi Denny,

    It would be great if you can answer these questions for a better understanding.

    1)       What exactly happens on the computer when this error is recorded in the Event Viewer?

    2)       Is your computer connected to a Domain or any other Network?

    Please get back to us with these information to assist you further on this issue.

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  3. Anonymous
    2013-11-01T18:00:39+00:00

    thanks MacInOhio. I'll try that out.

    I wonder what happened to MS Support Engr Rajesh Govind? He asks people to answer questions for him and once they do, he never responds. This seems to happen regularly on these forums.

    You would think if he was out sick, MS would have another person fill in.

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  4. Anonymous
    2015-11-04T14:27:49+00:00

    To disable the DCOM service, follow these steps:

    1. Go to Start | Administrative Tools | Component Services.
    2. Choose Component Services | Computers.
    3. Right-click My Computer, and choose Properties.
    4. On the Default Properties tab, deselect the Enable Distributed COM On This Computer check box.
    5. Click OK, and close the Component Services window.

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