Same issue App shows folders no photos. I scrolled through all threads and tired all the suggestions about kind and regedit and reindex. Nothing worked UNTIL I renamed the folder containing the pictures. Viola!! The photo app displayed and opened the photos. All I did to rename was add an "x" to the folder name. A few weeks ago I did post this issue on the Libra community. The only reply I got was a snarky one from someone who seemed offended that I posed a question about compatibility of the app and Libre. Hope this helps. I saw one other person in the thread fixed theirs the same way. It's easy enough to try.
Windows 8.1 Photos app does not show any photos, only videos
The Photos app in Windows 8.1 does not display any of my photos. The subfolders of my Pictures Library are shown but only the thumbnails for videos are shown. The photos not seem to exist at all. The pictures show fine in Explorer and Picasa.
Adding new photos to the library presents the same result, folders and videos show but not photos.
I have already tried all of the solutions given in this community with no success:
- I already tried running the Modern App trouble shooter and it did not find any problems.
- Indexing is enabled for my Pictures folder and the permissions for System are full access.
- The app is up-to-date
Please help!
Windows for home | Previous Windows versions | Music, photos, and video
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
For those users who see the Kind property marked as "document" instead of "picture", this is what is causing your pictures to not show up in the Photos app. To further investigate this, please answer the following:
- When did this start happening for you?
- Did this start happening after installing a certain app? What photo/document software have you installed on the computer? During installation, apps can change registry values.
- Did this start happening after upgrading to 8.1? After a fresh install of Windows? Did it occur after installing updates from Windows Update? The most likely case is that an app got installed that changes the Kind for these types of files.
To fix this, you could try uninstalling the app that was installed just before this behavior started. You could also try changing the Kind property for each filetype you own. To do that, perform the following:
- Launch the Registry Editor by launching search (Windows key + S) and typing in "regedit", and clicking the first result "regedit.exe".
- In the left navigation pane, navigate to the folder HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\KindMap
- Find the filetype(s) your images are of in the right pane listing all known filetypes.
- Right-click on the filetype and click Modify.
- In the Value data field, change the word "document" to "picture" (do not include quotation marks), then click OK. Repeat this process for any additional filetypes that aren't showing up.
- Close Registry Editor.
- Launch the Photos app and check to see if your photos are now appearing.
You may need to restore default libraries and rebuild the system index if you are still not seeing a change after performing the above steps. To restore default libraries:
- Launch File Explorer (Winkey+E).
- Click the View tab at the top of the window.
- Click the Navigation pane button and make sure the "Show libraries" option is selected.
- Below, in the Navigation pane, expand the Libraries tab.
- Right-click on the Pictures library and click Properties.
- Click the Restore Defaults button.
- Click Apply, then OK.
To rebuild the index:
- Launch search (Windows key + S) and type "Indexing Options", and choosing the first result.
- In the Indexing Options window, click the Advanced button.
- Click the Rebuild option.
- Let the computer run for a while without touching it while the index is rebuilt (interacting with your computer during this greatly slows it down).
- Launch the Photos app and check to see if your photos are now appearing.
Please let us know the answers to the earlier questions I asked so we can prevent other users
from hitting this problem, and let us know if the steps listed fix your problem!
-Adam
114 additional answers
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Anonymous
2014-09-17T13:56:31+00:00 made it worse
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Anonymous
2014-09-17T13:44:19+00:00 http://system-repair-software-review.toptenreviews.com/reimage-review.html <<<< OK .
Here we go again. My problem started around the time the windows 8.1 update and normal first Tuesday in the month updates were installed. ALL my pictures are face down. That means I can't see them. I have a generic picture on the back of everyone of them a windows animated picture of blue hills , I cannot make it any simpler than what it is. I followed the forum and tried what they said and it has made it WORSE !!I now have names deleted off of the pictures/photos and they still display face down. I was getting a POP up of a beggarware or malware or whatrever you want to call it. I have provided the link above to show you what was ALSO happening at the time. I went into Regedit and deleted the folder name d RE.IMAGE because malwarebytes and other malware apps couldn't pick it up. So it is gone from the registry.
However the problem still persists and It is NOT an ID ten ""T"" fault. No one can even come close to getting the problem solved for me. As for Microsoft , I am wasting my time even trying to find an answer.The forums/s are not helpful at all. 17/09/2014 11.43 p/m AEST .Have had the problem for about 2 + months and STILL have it
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Anonymous
2014-09-17T13:09:54+00:00 I don't have Libre office. I have windows 8.1 with windows default programs> problem STILL persists