[UNSOLVED] Asus Taichi back screen (lid) not working AGAIN after windows 8.1 update 1

Anonymous

JP8851 has provided a new BIOS version for people who have the Taichi21 or 21a (answer marked below) . The BIOS version is not official yet, however, and many users are reporting problems with the BIOS update such as USB problems, pen digitizer problems and audio problems. Therfore I have still marked this problem unsolved, but the first answer below may work for you.

Original question:

THIS IS A PROBLEM YET AGAIN.

ASUS, MICROSOFT, AND INTEL: HUNDREDS (IF NOT THOUSANDS) OF USERS ARE FRUSTRATED BY YOUR LACK OF SUPPORT AND COMPATIBILITY CHECKS WITH EVERY UPDATE. WHY SHOULD A $1000+ LAPTOP BE NEGLECTED THE PROPER "V.I.P." SUPPORT WE WERE PROMISED? PLEASE FIX THIS PROMPTLY, IT IS FRUSTRATING FOR THE USERS TO FIGURE OUT WHAT GOES WRONG EVERY TIME WINDOWS UPDATES.

Note:

Previously, the Asus Taichi had problems with the back screen not working after the windows 8.1 update. Recently, Micrsosoft released a NEW UPDATE that ruined the fix mentioned below, and all the supposedly long term fixes Asus made with the bios updates and the graphics driver updates.

This problem had originally been solved for windows 8.1 (without update 1) by downloading the following old graphics driver from the asus website:

http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8/VGA/VGA_Intel_Taichi_Win7_64_Win8_64_Z917102857.zip

***It is noted that if the problem keeps coming back after installing this driver, you may have to change your Windows and Intel Driver update setting and turn off auto updating.

Other notes: This driver downgrade solves the issue with the lid not working, but some users have reported that many smaller problems arise after downgrading. Therefore, this solution is not completely stable, but it is a lot better than any other solution currently available and solves the main issue.

Original comments: After updating to windows 8.1, the back screen of my Asus Taichi does not work properly. After doing some searching, I read there were numerous problems with the Taichi after the update, all driver related.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

This is great news... Glad it's working with Intel 3412 as I have that installed already on my 21A. If Asus send out the new Bios for the 21A I will share it and ask the same from anyone who receives it please.

Well people, ASUS has come through with the new Bios for Taichi 21 & 21A. They emailed me the zip files this afternoon. Took me a couple hours to backup and test before posting.

The 21 takes Bios 211 and 21A takes 205. I've uploaded them here:

https://www.dropbox.com/s/mxb1trbbctlnjm3/TAICHI21AS.211.zip

https://www.dropbox.com/s/5ztcmga0mbv40i5/TAICHI21AAS.205.zip

To check which Bios you need if you haven't checked already is to reboot and press F2 until you see the Bios screen. When displayed, press F12 and the Bios you have will scroll through in the lower right hand corner of the screen. Use the 2420 version of Winflash from the Asus support site.

After flashing the firmware Bios to 205 on my 21A, I installed 8.1 Update from Windows Update and my screen is working correctly.

Thumbs up Asus.

Ironically the Bios was dated 21/4/14. Seems Asus has had this fix for a while and probably testing before releasing so I don't feel like a guinea pig. But I do feel some of you owe Asus a small apology for some of the comments aimed at them despite it taking too long to come through. In any case, I'm not reactivating auto-updates in Windows Updates.

Good luck people and the usual disclaimer applies to using these files. Caveat Emptor...

0 comments

Answer accepted by question author

Anonymous

I had the same problem. It started after some time. Twice I've tried to install and the same problem.

After a long hard working weekend I moved again to win 8 and stay there for now.

P.s: it is not the only issue unresolved. Juniper concoction disconnecting is another.

What a mess..

I agree, this update is a complete mess. I was able to resolve the issue with the lid by downloading an old graphics driver from the asus website. Heres the link to download the driver: http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8/VGA/VGA_Intel_Taichi_Win7_64_Win8_64_Z917102857.zip

The driver is older, so if you would rather just reinstall windows 8, I found that you just do a restore or refresh in the system settings. Thanks for your help again.

***It is noted that if the problem keeps coming back after installing this driver, you may have to change your Windows and Intel Driver update setting and turn off auto updating.

0 comments

691 additional answers

Anonymous

2014-11-13T09:40:15+00:00

Hi,

I'm having the same problem with the back lid not working with the 8.1 update.

If i understand correctly installing the new BIOS wont help me coz' i have already updated to 8.1/

So i need to recover from a very early point, first install the new BIOS and then update to 8.1?

And how exactly can i install the BIOS driver you've uploaded? the file extension is a number...

Thank you,

No, I updated the bios from 8.1 as I think most people would have.

Download latest bios and Windows BIOS Flash Utility (winflash) from Asus support site and update the bios using the utility.

If it's a Taichi 21 note there are two bios versions for 21 and 21A.

Then update to latest display driver from Asus.

If still some issues complete wipe and reinstall of display driver can help, look back in this thread...

Then sit back and enjoy ;)
Was this answer helpful?

0 comments No comments
Anonymous

2014-11-11T08:26:20+00:00

Hi,

I'm having the same problem with the back lid not working with the 8.1 update.

If i understand correctly installing the new BIOS wont help me coz' i have already updated to 8.1/

So i need to recover from a very early point, first install the new BIOS and then update to 8.1?

And how exactly can i install the BIOS driver you've uploaded? the file extension is a number...

Thank you,
Was this answer helpful?

0 comments No comments
Anonymous

2014-11-04T04:21:53+00:00

.....I noticed the disk score on my Taichi has gone down from 8.15 back in March 2013 on windows 8 (I guess when it was installed as that's before I bought it), to 7.75 now under windows 8.1.

.....the sequential read has gone down from 485mb/s to 322mb/s and random read from 419mb/s to 199mb/s. Seems a pretty big drop looking at the numbers.

Not much activity recently, so I guess most people have their Taichi's running well now which is good news!

Just wanted to update in case of use for anyone as I did find a potential SSD issue in that Windows 8.1 may have been defragging it - which obviously isn't recommended. Can't say for certain if it really does it or not but it certainly shows it as such in event viewer (shows both a defrag and a trim carried out). You can however setup a new maintenance task which will for certain only trim your ssd and then disable the old one, which I have done for piece of mind. See below link for info.

http://www.outsidethebox.ms/why-windows-8-defragments-your-ssd-and-how-you-can-avoid-this/

My WEI disk score is still low but I'm not going to worry about it. I ran Crystal Disk Mark test and that showed pretty good speeds.

Cheers
Was this answer helpful?

0 comments No comments