Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

998 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-06-24T15:37:36+00:00

    KB2976978  fail code 80246013

    PS>($table Split-String  -Separator "\0"  -Newline -RemoveEmptyStrings) select-string "May-2015" select-string "21" -NotMatch<br><br><br>Generaltel.dll 10.0.10109.0 700,416 22-May-2015 13:08 x64 <br><br>Diagtrack.dll 10.0.10033.0 1,254,400 22-May-2015 19:43 x64

    http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/error-we-couldnt-complete-the-updates-undoing/9f85473f-fed8-425f-90e6-e202dd51834a?page=51

    (Google search for

        (80246013 OR 0x80246013) Aldwinckle

    )

    I'll leave analysis of the other one as "an exercise for the reader".   <eg>

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-06-24T10:13:19+00:00

    Windows 8.1 update failures

    KB2976978  fail code 80246013

    KB3035583  fail code 80246013

    Please help.  

    Thx

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-06-15T12:06:45+00:00

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-06-15T03:36:29+00:00

    Hello, my error code for this issue is 80070002. I hope you can help with this. Thank you

    Was this answer helpful?

    0 comments
  5. Anonymous
    2015-06-15T01:03:37+00:00

    At least a dozen update codes.  these are some of them:

    KB3045999

    KB3042085

    KB3065820

    KB3045755

    KB3055642

    KB3030947

    KB3045992

    There are others!

    What to do?

    Was this answer helpful?

    0 comments