This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

the post you referenced related to a Kodak printer That was the final outcome. The initial symptoms were essentially the same as SMTF symptoms so far. In particular, poster had a problem installing KB3000850; DISM was seen reporting Flash as a possible cause; we investigated but finally ignored Flash; finally saw the probable real problem via the CBS.log, fixed that and then finally KB3000850 was installed. I anticipate a similar possible outcome for this one--if we can get the details to help figure out what is really wrong. I am very dubious that Flash will end up as being seen as the problem. Windows 8.1 install media for users with a Windows 8 key At least they relented this much. http://windows.microsoft.com/en-US/windows-8/create-reset-refresh-media

I can't even get back on my laptop. Just purchased last Friday from Frys. Back it goes. I don't have time or patience for this chit

@ Robert Aldwinckle on forums , it looks like the post you referenced related to a Kodak printer whereas showmethefacts is having trouble installing multiple Windows updates. If there is corruption of the service stack and DISM cannot fix it, then I am certainly out of my depth. I am still trying to convince Microsoft to provide Windows 8.1 install media for users with a Windows 8 key but so far have had no success.

What if it never stops undoing the changes?

KB3032323 Security Update for Windows 8.1 MS15-021: Vulnerabilities in Adobe font driver could allow remote code execution: March 10, 2015 https://support.microsoft.com/kb/3032323?wa=wsignin1.0

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2015-03-13T18:53:33+00:00

the post you referenced related to a Kodak printer

That was the final outcome. The initial symptoms were essentially the same as SMTF symptoms so far. In particular, poster had a problem installing KB3000850; DISM was seen reporting Flash as a possible cause; we investigated but finally ignored Flash; finally saw the probable real problem via the CBS.log, fixed that and then finally KB3000850 was installed. I anticipate a similar possible outcome for this one--if we can get the details to help figure out what is really wrong. I am very dubious that Flash will end up as being seen as the problem.

Windows 8.1 install media for users with a Windows 8 key

At least they relented this much.

http://windows.microsoft.com/en-US/windows-8/create-reset-refresh-media
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Anonymous

2015-03-13T18:13:07+00:00

I can't even get back on my laptop. Just purchased last Friday from Frys. Back it goes. I don't have time or patience for this chit
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Anonymous

2015-03-12T23:20:00+00:00

@Robert Aldwinckle on forums, it looks like the post you referenced related to a Kodak printer whereas showmethefacts is having trouble installing multiple Windows updates. If there is corruption of the service stack and DISM cannot fix it, then I am certainly out of my depth. I am still trying to convince Microsoft to provide Windows 8.1 install media for users with a Windows 8 key but so far have had no success.
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Anonymous

2015-03-12T18:12:23+00:00

What if it never stops undoing the changes?
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Anonymous

2015-03-12T12:55:29+00:00

KB3032323

Security Update for Windows 8.1

MS15-021: Vulnerabilities in Adobe font driver could allow remote code execution: March 10, 2015

https://support.microsoft.com/kb/3032323?wa=wsignin1.0
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