Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Here are the results of running those two commands:

Microsoft Windows [Version 6.3.9600]

(c) 2013 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>

C:\WINDOWS\system32>fsutil  hardlink  list  "C:\Windows\System32\dism.exe"

\Windows\WinSxS\amd64_microsoft-windows-d..ervicing-management_31bf3856ad364e35_

6.3.9600.17031_none_4f9af566e17dbc2c\Dism.exe

\Windows\System32\Dism.exe

C:\WINDOWS\system32>fsutil  hardlink  list  "C:\Windows\SysWOW64\dism.exe"

\Windows\WinSxS\x86_microsoft-windows-d..ervicing-management_31bf3856ad364e35_6.

3.9600.17031_none_f37c59e329204af6\Dism.exe

\Windows\SysWOW64\Dism.exe

C:\WINDOWS\system32>

@showmethefacts, it might be worth summarizing:

• What updates are showing persistent errors in Windows Update?  Sometimes errors are transient or are due to a required reboot and the update eventually installs.
• Are any updates repeatedly installing even though Windows Updates claimed the install was successful?
• Other than the error codes, are there other problem symptoms associated with specific updates?
• What steps you have taken to try and resolve the problems?

If the Windows Update component update store is corrupted, then it is important to get DISM working.  I recall you were getting errors trying to run Dism /Online /Cleanup-Image /RestoreHealth from an admin prompt and also running sfc /scannow from an Admin prompt.  If these commands do not run, you may have more fundamental issues that I hope Robert's suggestions will help resolve.

output from a system that currently is not experiencing any Windows Update issues (knock on wood).

Good idea.  Now others who are having problems can compare theirs.

@Robert Aldwinckle on forums, I increased the width of the admin cmd window using Properties/Layout to 200 (Windows Size seems to have a max of 170).  I also ran the two fsutil commands.  Below is the output from a system that currently is not experiencing any Windows Update issues (knock on wood).

PS C:\windows> LS -Re -Fi dism.exe | sort LastWriteTime | ft Length, FullName -AutoSize

Length FullName

211968 C:\windows\SysWOW64\Dism.exe

211968 C:\windows\WinSxS\x86_microsoft-windows-d..ervicing-management_31bf3856ad364e35_6.3.9600.17031_none_f37c59e329204af6\Dism.exe

275456 C:\windows\WinSxS\amd64_microsoft-windows-d..ervicing-management_31bf3856ad364e35_6.3.9600.17031_none_4f9af566e17dbc2c\Dism.exe

275456 C:\windows\System32\Dism.exe

 25734 C:\windows\WinSxS\amd64_microsoft-windows-d..ervicing-management_31bf3856ad364e35_6.3.9600.16384_none_4f680322e1a371ba\Dism.exe

 20293 C:\windows\WinSxS\x86_microsoft-windows-d..ervicing-management_31bf3856ad364e35_6.3.9600.16384_none_f349679f29460084\Dism.exe

PS C:\windows> fsutil  hardlink  list  "C:\Windows\System32\dism.exe"

\Windows\System32\Dism.exe

\Windows\WinSxS\amd64_microsoft-windows-d..ervicing-management_31bf3856ad364e35_6.3.9600.17031_none_4f9af566e17dbc2c\Dism.exe

PS C:\windows> fsutil  hardlink  list  "C:\Windows\SysWOW64\dism.exe"

\Windows\SysWOW64\Dism.exe

\Windows\WinSxS\x86_microsoft-windows-d..ervicing-management_31bf3856ad364e35_6.3.9600.17031_none_f37c59e329204af6\Dism.exe

            \Windows\WinSxS\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_

11.0.9600.17631_none_05892a9284e42b37\wininet.dll

Good work.  That shows  "wininet.dll" is current for IE11!  That's a surprise.  What we are actually interested in now though is  dism.exe.  I thought I had given at least a link to an instance of the two commands you should try.  In any case here they are again:

Note that it is possible to copy and paste these.  E.g. copy 1 line at a time and in the cmd window use right-click, Paste  (or Alt-Space E P)