This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

Just for grins, I thought I would try to install 9355 again (just cause I love pain), but it is no longer offered in the update?!? It's gone. Is MSFT reworking it, and has pulled it from the store?

I'm not aware that one can uninstall the 8.1 that came via the store update process. <Elephant on the table> There is no quick fix here folks. If you cannot get this update installed as is, you are facing rebuilds or repairs. I need to see if there's a legal way to do an inplace install if you have no 8.1 product key.

If 2919355 is not installed by June, you will receive no future security updates. What about backing out of W8.1 to W8.0? You're kidding, right?

If 2919355 is not installed by June, you will receive no future security updates. What about backing out of W8.1 to W8.0?

I have been working with this update since April. I had numerous chat sessions, and I even was on the phone with level 2 support. Here is the log of things from lat few days: 5/18 13:40 – RESTARTING FROM SCRATCH At Command Prompt (Admin): C:\WINDOWS\system32>dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14 Deployment Image Servicing and Management tool Version: 6.3.9600.16384 Image Version: 6.3.9600.16384 Processing 1 of 1 - Removing package Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14 [==========================100.0%==========================] The operation completed successfully. C:\WINDOWS\system32>Dism /Online /Cleanup-Image /ScanHealth Deployment Image Servicing and Management tool Version: 6.3.9600.16384 Image Version: 6.3.9600.16384 [==========================100.0%==========================] The component store is repairable. The operation completed successfully. C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth Deployment Image Servicing and Management tool Version: 6.3.9600.16384 Image Version: 6.3.9600.16384 [==========================100.0%==========================] The restore operation failed. Either the repair source was not found or the component store cannot be repaired. Error: 0x800f081f DISM failed. No operation was performed. For more information, review the log file. The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log A copy of the dism.log file created C:\WINDOWS\system32>dism /online /cleanup-image /startcomponentcleanup Deployment Image Servicing and Management tool Version: 6.3.9600.16384 Image Version: 6.3.9600.16384 [==========================100.0%==========================] The operation completed successfully. clearcompressionflag.exe OK 5/19 4:45 AM Turning Avast off till reboot Ran KB2919355 Update failed, got the message saying that we could not complete the update, and uninstalling it TWICE. This time, the update history was not erased. The error is 800F0922 . I think Mikrosoft owes us all an apology and a quick fix

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2014-05-19T21:17:49+00:00

Just for grins, I thought I would try to install 9355 again (just cause I love pain), but it is no longer offered in the update?!? It's gone. Is MSFT reworking it, and has pulled it from the store?
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Anonymous

2014-05-19T21:06:45+00:00

I'm not aware that one can uninstall the 8.1 that came via the store update process.

<Elephant on the table>

There is no quick fix here folks. If you cannot get this update installed as is, you are facing rebuilds or repairs.

I need to see if there's a legal way to do an inplace install if you have no 8.1 product key.
Was this answer helpful?

2 people found this answer helpful.

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Anonymous

2014-05-19T21:00:01+00:00

If 2919355 is not installed by June, you will receive no future security updates.

What about backing out of W8.1 to W8.0?

You're kidding, right?
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Anonymous

2014-05-19T20:55:00+00:00

If 2919355 is not installed by June, you will receive no future security updates.

What about backing out of W8.1 to W8.0?
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Anonymous

2014-05-19T20:53:33+00:00

I have been working with this update since April. I had numerous chat sessions, and I even was on the phone with level 2 support. Here is the log of things from lat few days:

5/18 13:40 – RESTARTING FROM SCRATCH

At Command Prompt (Admin):

C:\WINDOWS\system32>dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14

Deployment Image Servicing and Management tool

Version: 6.3.9600.16384

Image Version: 6.3.9600.16384

Processing 1 of 1 - Removing package Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14

[==========================100.0%==========================]

The operation completed successfully.

C:\WINDOWS\system32>Dism /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool

Version: 6.3.9600.16384

Image Version: 6.3.9600.16384

[==========================100.0%==========================]

The component store is repairable.

The operation completed successfully.

C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool

Version: 6.3.9600.16384

Image Version: 6.3.9600.16384

[==========================100.0%==========================]

The restore operation failed. Either the repair source was not found or the component store cannot be repaired.

Error: 0x800f081f

DISM failed. No operation was performed.

For more information, review the log file.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

A copy of the dism.log file created

C:\WINDOWS\system32>dism /online /cleanup-image /startcomponentcleanup

Deployment Image Servicing and Management tool

Version: 6.3.9600.16384

Image Version: 6.3.9600.16384

[==========================100.0%==========================]

The operation completed successfully.

clearcompressionflag.exe

OK

5/19 4:45 AM

Turning Avast off till reboot

Ran KB2919355

Update failed, got the message saying that we could not complete the update, and uninstalling it TWICE.

This time, the update history was not erased.

The error is 800F0922.

I think Mikrosoft owes us all an apology and a quick fix
Was this answer helpful?

2 people found this answer helpful.

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