Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-11-17T21:03:14+00:00

    The first has an error message of 80246013 but I cant find a reference to this # anywhere!

    We can at least infer the category

    https://support.microsoft.com/kb/938205?wa=wsignin1.0

    <quote>

    Download manager errors

    0x802460

    </quote>

    Find some of your logs to get more context for this message.  Run ProcMon to find the context of the message among all the diagnostics.  (E.g. Filter with Operation Is WriteFile.)

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  2. Anonymous
    2014-11-17T19:24:16+00:00

    This error may appear anytime a Windows Update fails

    We can do this by viewing your update history.

    1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
    2. Tap or click Change PC settings, and then Update and recovery.
    3. Tap or click View your update history.

    View failed update error code.

    Please post here with your error code, so that the Community can try to help guide you appropriately.

    Help? I have 15 updates which download, update then fail with the error "

    We couldn’t complete the updates, Undoing changes. Don’t turn off your computer"

    The first has an error message of 80246013 but I cant find a reference to this # anywhere!

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  3. Anonymous
    2014-11-13T21:17:36+00:00

    My laptop has been trying to do various updates recently, most of them failing.

    the most common error code that I can see without trawling thru them all is 800F0922

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  4. Anonymous
    2014-11-07T19:07:10+00:00

    I have had issues with (KB2975719), how can I get this to fully install?

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  5. Anonymous
    2014-11-05T03:31:58+00:00

    KB3000061, 2998174, 2989542. All three of these in the last three times of tried restarting.

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