8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-18T19:01:12+00:00

    trying that now.... will post when results are available.

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  2. Anonymous
    2013-10-18T18:48:33+00:00

    well this has been extremely frustrating but I believe I've resolved my issue. I had this error popping up a billion times:  Error message 0x80070652; i was ready to smash my laptop. 

    i went into startup manager and disabled "EVERYTHING" except for my graphics (nvidia) and dropbox, restarted the computer and when i ran the update it finally went through. what must have been happening, one of the things running in startup, either adobe updater, or Microsoft office uploader was preventing the 8.1 update from starting. hopefully this resolves your problems as well.

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  3. Anonymous
    2013-10-18T17:48:27+00:00

    the same problem. Acer Aspire 4547G.

    Can not install 8.1 PRO

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  4. Anonymous
    2013-10-18T17:47:28+00:00

    Same here.... goes all the way to the prepping for reboot and then gets the  0x80070652

    error.. HP Laptop consumer grade... Model 2000....

    HP Issue or MS?

    Hoping MS folks are looking at this thread.... I'd hoped to be done by now...

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  5. Anonymous
    2013-10-18T17:31:30+00:00

    Same problem while Installing in my HP pavilion G6 AMD A8 2201series. After downloading around upto 85% setup was started and installed for around 1 and the half hour when it was fully installed and I agreed the terms and conditions thenn after that it showed a problem and restored my old windows with the error code 0xc1900101-0x40019. I tried it two times with the same problem.....

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