8.1 install error 0xC1900101-0x40019 and 0x80070652

Anonymous
2013-10-18T13:01:03+00:00

I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours.  I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0.  Error message 0xC1900101-0x40019

This morning I again tried to install from the Store, and immediately got a message This app was not installed.  Error message 0x80070652

Any idea as to how to install 8.1?

Chuck

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

196 answers

Sort by: Most helpful
  1. Anonymous
    2014-01-01T17:52:07+00:00

    For all these wasted man-hours, microsoft must be awarded the "World's largest open source Employer".

    Here is the fix for a HP Pavilion dm4 1041tx  with a AMD Radeon HD 5000 series graphics card.

    It is the graphics card driver issues which was stopping the upgrade process midway.

    Everything including compatibility test passed and went through till restart and than screen blacked out.

    1. Uninstall the graphics card from the device manager and don't restart the system till the upgrade process restarts it, else windows will again re-install it.
    2. Start the upgrade and start praying.
    3. After the installation if you see the Microsoft driver for the graphics card you can update it from the device manager, will work fine and will automatically update to the latest AMD driver. No issues after the installation.

    Mission accomplished after 6 installation and 3 downloads, got the start button which points to the windows 8 home page.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-12-19T22:58:07+00:00

    Close Windows Upgrade Assistant then try again.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-12-08T15:48:32+00:00

    Hi guys,

    I faced the same problem as you when trying to install Windows 8.1 and I finally managed to install it successfully.

    This is how I sorted out this issue :

    • My PC is an HP ENVY m6 running Windows 8
    • When trying to install Windows 8.1, installation stopped half way, error code 0x80070652
    • I read your comments and I saw that I was not the only one to face this issue, so I gave up, waiting for Microsoft to fix the problem
    • Then, 2 days later, a pop up message told me that the dowload of Windows 8.1 was completed and that the PC needed to restart in order to install the new OS. The installation was successful.
    • Windows Update was turned off, so the successful installation is not due to an update
    • My antivirus (Norton Internet Security) was on and it had just finished the weekly checking (cookies were deleted).

    Hope this can help and give clues to understand the problem.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-12-07T00:23:42+00:00

    Issue confirmed on Mac Book Pro late 2012. Error description matches to the letter.

    Turns out this issue was easily resolved for me. I had a couple of updates available and after applying them, I attempted another upgrade to 8.1 and it was successful.

    Another thing which might have contributed, although I'm not at all sure; I set power options to maximum performance and enabled 100% brightness on both sliders. This due to a weird issue with the Bootcamp drivers where the lowest display brightness setting actually means 0% light - completely off.

    Looniebin theory and probably doesn't apply at all to 99% of the people in here, but this is the complete rundown of what I did before the upgrade to 8.1 was successful on my MBP late 2012.

    Best of luck to all of you. Hope you get 8.1 sorted soon. : )

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-12-06T21:01:44+00:00

    Issue confirmed on Mac Book Pro late 2012. Error description matches to the letter.

    Was this answer helpful?

    0 comments No comments