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I tried to install 8.1, and after downloading and appearing to install, my PC hang for about 2 hours. I reboooted and recieved a message that 8.1 could not be installed, and reverting to 8.0. Error message 0xC1900101-0x40019
This morning I again tried to install from the Store, and immediately got a message This app was not installed. Error message 0x80070652
Any idea as to how to install 8.1?
Chuck
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The Startpage on Win 8 is much better then the old startmenu and Win 8.1 brings now also most of the other links back with a right click on the windows icon (Where the startbutton was)
The only missing link is to recently opened files. But this one can be added easily to your desktop if you know where windows stores this information:
"C:\Users\Pius1270\Recent"
I have two PCS. Both AMDs, but one newer then the other.
On my new one, AMD 8-core FX8120, 64-Bit, Asus board, the update run without any problem.
On my old one, AMD 4-core X4-965, 32-Bit, Gigabyte board, I had the same issue as all the others on this page.
Also on the X4-965 the compatibility check was ok, but still no success.
The difference between these machines is not big, both AMD based systems, the FX one just more uptodate. I could imagine that there is an issue with the Bios, becaue Win 8.1 expects some UEFI-Bios, and the older board might not be ready for that.
Or maybe because of the 32-bit, but I would expect that Microsofts would not install on 32-bit if not possible.
And I also selected a Swiss German keyboard after first power on in Win 8.1. But this keyboard selection was already in the filesafe system, it means directly after boot the PC crashed with blue screen (I saw the typically symbol :( that is used by Win 8 in Bluescreen) and only after it went into the failsafe environment where I could go back to my old installation. Was actually not so easy to find the right option the bring the former Windows back.
This error code was returned after my system password failed to be accepted. My system has german keyboard layout but MS uses during the update american keyboard layout without any indication of this fact. The texts ms presented were all in german. On the next screen there was an alteration of the keyboard layout offered but not for the initial login. I consider this to be a major mistake. After entering the password with the american keyboard layout the installation was completed.
Juergen Wuerfel, Germany
I have a brand new Toshiba Satellite CA-55 and did not download the Toshiba Desktop Assistant so that I could use the upgrades available in the Toshiba Desktop Assistant prior to downloading Win 8.1. When I added these Toshiba upgrades and then downloaded Windows 8.1 everything worked out fine Thanks anyway.
I would advise anyone having trouble downloading Win 8.1 to go to their computer manufacturer's site and get the latest drivers and updates installed before attempting to download Win 8.1. The manufacturer should have information and/or driver downloads available regarding the installation of Win 8.1. Good luck!
Before upgrading your Windows 8 to Windows 8.1 then turn off the Firewall. Having the firewall on you get this error. Having turned the firewall off the upgrading will go well
