I have been dealing with this on again, off again problem for a month now. It got to a point that holding down the "on" button did nothing AT ALL. I finally determined that the wire from the charger that plugs into the computer has a fault in it. I did
this by plugging it into my phone (same size connection) and moving it back and forth. My phone would show charge than not charge then charge again depending on which position it was in by bending it. If it bends the right way, it will disconnect inside
and not charge or show a charge connection (e.g. little green light on the tablet which lights up when plugged in).
I replaced the wire by removing the usb connector side from the plug that goes into the wall. I replaced it with a usb wire I had for my phone (one end has the usb connector and the other the one that fits into the tablet which is the same size as my phone
connector). After 3 hours the battery which was initially showing 0% charge for battery one and 3% for battery two and not charging, was now showing 100 % charge for battery one and 43% for battery 2 and showing "charging."
Prior to this I had tried my phone charger directly into the tablet and got a message from the computer saying the input into the tablet was smaller than design and would take longer than normal to charge. Then it promptly would turn off. So I looked at
the plugin output written on phone charger which read 5 volts and 1 amp. Then I looked at the original tablet plugin output and it read 5 volts and 2 amps. (I needed a magnifying glass to see it.) This is twice as much juice going into the tablet for charging.
Hence my decision to replace the usb connector in the tablet wall plug with one I knew was not broken, but still use the original wall plug supplied with the tablet. It's been two days now and all seems to be normal.
NOTE: Most plugins for charging units vary in output as well as connector type/size. So just because a connector "fits" into the unit it is being tried in, it may lack the necessary right voltage input (important) and also the right amperage input. Low
voltage and/or amps may not allow charging at all. Higher voltage and/or amps may damage the device it is plugged into. Just something to keep in mind.
For all you out there with these problems, just hang in there. In short, if the little green light on the computer is on there is either sufficient battery or the tablet recognizes the charger as working to some degree. If this light does not go on no
matter what you plug into it, it may then be an internal hardware problem in the tablet that should be discussed with Dell after trying the above. Good Luck to you all!!