Cant backup 8.1 using system image backup! Error 0x80780119, Cant optimise system partition, (this is why i cant backup) please read. . .

Anonymous
2013-10-19T14:16:48+00:00

I am having this issue, cant optimise the system partition 350mb. 8.1 official release,

This is also causing a huge problem, the optimise option in windows 8.1 allows me to optimise the c: drive but not the system partition this prevents a system image backup...!!

Due to the system partition being out of space for a shadow copy to be placed onto it the backup fails every time with this error code, -- 0x80780119 --.

Backups are a huge factor in operating systems and since upgrading I cant backup my system using windows image backup, if I could optimise the system partition and straighten out the file structure within it (free up some space) for the shadow copy then the volume shadow copy could be placed onto the drive but it cant...

This all worked fine in 8.0 but not now...please fix this problem!?

Not being able to backup your system is not good enough...

here is my my issue again in pictures...

1.system volume needs optimising

but pressing the optimise for this does nothing at all.. current status remains "Needs optimisation".

The way an ssd reclaims drive space is to use the optimise function, this not working prevents the reclaim for files/data to be written to space where files have been deleted previously. Giving the impression the drive/partition is full when really its not full just needs optimising/trimmed.

 

  1. initiate the system image backup

  1. both volumes to be backed up

  1. error message due to insufficient space on the system partition for shadow copy. 

 

  1. finally here is a capture of the current disk setup on my system, notice the system partition only has 17mb free space and according to the above error message I need atleast 50mb free for the volume shadow copy !? Due to this I cant create a backup of my system using windows 8.1 !

(system partition has no drive letter assigned to it 350mb)

PLEASE HELP !! Thanks for reading.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2013-10-20T20:19:10+00:00

I have found a way around this getting Windows System Image Backup working again. I did this on my laptop and desktop confirming that I could recover from the images. It is actually pretty easy but should not be necessary. The reason that the backup would not work was because the recovery partition was using 284MB of the 300MB available. There was not 50MB available for shadow copy. Here are the steps I took on an EUFI GPT disk:

Note: All commands are without quotes. 

Disclaimer: I would recommend backing up all of you important data as any time you mess with partitions, there is the possibility to lose data. This process was done one both my laptop (Win8.1 Home) and desktop (Win8.1 Pro). I cannot take responsibility if this causes any damage. With that being said, I hope this helps.

Download and install MiniTool Partition Wizard http://www.partitionwizard.com/free-partition-manager.html Note that none of the changes will take effect until you hit apply. I am sure others may work but this is the one that I used and it is free. 

You should have 3 Windows partitions; Recovery - 300 MB, EFI System - 100 MB, and your system Volume to start off with. 

  1. Once installed, Open Partition Wizard and Shrink your system volume, C: in my case, by 101MB at the beginning of the partition. (I had to put 101MB as when I tried 100 it said that the space was too small when doing the next step) To do this, Right Click the C: Drive, select, Move/Resize, and the put 101 in box named "Unallocated Space Before:" and click OK.
  2. Copy the EFI System partition (100 MB FAT32) to this new Free Space by right clicking, selecting copy, and then selecting the unallocated space. Then next the OK.
  3. Delete the 100MB EFI System Partition after the Recovery Partition. 

After this is done, you will see 100MB unallocated space after the Recovery Partition. 

  1. Right click on Recovery partition and select Extend. Drag the bar to take up all of the extra free space. This will change the recovery partition from 300MB to 400MB allowing for enough space (50MB) for the shadow copy. Click OK. 
  2. Next Click Apply. I received an error stating that it could not make changes due to C: being in use. I clicked restart. 

When the computer restarts, Partition Wizard will do its thing. Once it is done you should boot into Windows again.

This next part is essential, because, windows now does not recognize the partition that was moved before as an EFI System Partition. If you try and do a backup image now, only the system partition will show and not the Recovery or EFI System

  1. Open a cmd prompt with administrator privileges. Press Start Key, Type cmd, right click, select run as administrator. 
  2. Type diskpart to start windows command line disk manager. 
  3. Find the disk that Windows is installed on by typing List disk. This will be different on each machine but for illustration mine was disk 0
  4. Select that disk by typing the command "select disk" and the disk number.
  5. Next, determine the EFI partition that was moved earlier. This is the partition that was moved earlier and should be 100MB. Type in the command "list part" to see a list of the partitions on the disk. Mine was Partition 3. This may be different on your system. 
  6. Once you have determined the partition number, type "select partition " and your partition number
  7. Next you have to set this partition as an EFI System volume. Type in this command - "set id = c12a7328-f81f-11d2-ba4b-00a0c93ec93b" This changes the partition type to an EFI system volume.
  8. After all of this is done, restart your computer and you should now be able to back up you system using the System Image Backup in File History.

I know some of this may seem a little elementary to some but you never know who needs help and their technical knowledge. 

I hope that this helps and let me know if you have any questions.

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  1. Anonymous
    2013-12-07T04:29:31+00:00

    Same problem here

    built a brand new system put win8 on it upgraded to 8.1

    cant make a backup of the hard drive because the recovery partition doesn't have 50 MB free space.

    re did that 3 times

    I also noticed that during the windows install when I delete the hard drive partition and the install makes a new partition the maximum size it will let you create for the recovery partition is 300MB.  if you try to force it larger you get an error that 300MB is the max that is needed.

    obviously this has not been tested

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  2. Anonymous
    2013-12-07T03:07:53+00:00

    I followed the instructions, my system rebooted and I was able to start the image backup.  Then I had the dreaded :

    The operation failed due to a device error encountered with either the source or the destination. If the source or the destination volume is on a disk run CHKDSK /R on the source or the destination volume, and then retry the operation. (0x8078012D)

    Additional information:

    The request could not be performed because of an I/O device error. (0x8007045D)\

    I am afraid to do this.  I did it recently on a Windows 7 PC and it wouldn't boot up after the disk scan.

    Am I being too timid?  I have tried to use third party imaging programs and have had some issues with those.  Such as the image not booting after restoring and the USB emergency boot drives not working with UEFI.

    To be honest, I don't have a clue.  I never received a message like that.  The only one I ever got was the message about not having enough room to create the volume shadow copy, thus necessitating the extension of the recovery drive through the steps that Jobongo suggested.  Except for the very last one I mentioned where the computer wouldn't start back up and I adjusted the steps accordingly to stop that from happening again, I've not had a problem.  It is interesting to note, though, that Microsoft's go to suggestion is always to run Checkdisk anytime something doesn't work as it should.  Of course, this hardly ever shows anything wrong with the disk.  It's always another fault that is causing a problem. 

    As for being too timid, I don't think you can EVER be too timid when it comes to messing around with system settings.  

    Just out of curiosity, why would you do it on a computer running Windows 7? Were you having the volume shadow copy problem on a Windows 7 system?  Would the instructions/code that you input to set the new recovery partition as active be the same code on a Windows 7 system?  I know absolutely nothing about that kind of thing.  The closest I ever got to running anything like that, besides the aforementioned instructions, was learning very basic HTML coding about thirteen years ago to create a web page on Angelfire.  I wouldn't make any further suggestions as to what to do as I don't want to make it so your system is completely inoperable.  I'm sorry it didn't work.    

    My current remedy/workaround is to use the free version of the Paagon backup program.  I did back up my Windows 8.1 Asus using the Paragon program (after having no luck with the Microsoft imaging due to the I/O error).  I was able to use a USB stick as an emergency boot device and see the backups on my portable hard drive.

    The Windows 7 machine is my son's and has not had the "Shadow Volume" problem.  It is a sick machine (memory or HD or motherboard are likely not working 100%) and I had the idea to use the Microsoft imaging tool as a way to try different solutions without reinstalling the day one image every time I start over to try a different solution.  The I/O error was present with the MS  imaging and prevented me from making an image.  (Maybe I'll try Paragon software on that PC, too!)

    Thanks for all the help here.  I am glad I was able to resize the partitions and that the Asus running 8.1 still boots  I never would have been able to do this on my own.  The step by step instructions were very well written - which is why I am so appreciative.

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  3. Anonymous
    2013-12-06T23:47:19+00:00

    Does this type of message happen more often on computers that were upgraded to Windows 8 rather than Windows 8 being their original OS?  I could see why people who originally had Windows 7 and upgraded to Windows 8 are having more of a problem than those of us who started with a fresh Windows 8 install.  I upgraded to Windows 8 from 7 on my desktop, but I did a clean install, so perhaps that's why I didn't have any problems with it.  The other two computers came with Windows 8 preinstalled.

    I have now twice started all over with a clean install of Windows 8 and then upgraded to 8.1. I managed to resize the recovery partition, but nonetheless did not succeed in getting a working system image back-up. I am not going to waste my time further and risking data loss by "experimenting". I still hope that MS is coming up with a solution for this issue. I wonder why they haven't yet.

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  4. Anonymous
    2013-12-06T22:37:08+00:00

    I followed the instructions, my system rebooted and I was able to start the image backup.  Then I had the dreaded :

    The operation failed due to a device error encountered with either the source or the destination. If the source or the destination volume is on a disk run CHKDSK /R on the source or the destination volume, and then retry the operation. (0x8078012D)

    Additional information:

    The request could not be performed because of an I/O device error. (0x8007045D)\

    I am afraid to do this.  I did it recently on a Windows 7 PC and it wouldn't boot up after the disk scan.

    Am I being too timid?  I have tried to use third party imaging programs and have had some issues with those.  Such as the image not booting after restoring and the USB emergency boot drives not working with UEFI.

    To be honest, I don't have a clue.  I never received a message like that.  The only one I ever got was the message about not having enough room to create the volume shadow copy, thus necessitating the extension of the recovery drive through the steps that Jobongo suggested.  Except for the very last one I mentioned where the computer wouldn't start back up and I adjusted the steps accordingly to stop that from happening again, I've not had a problem.  It is interesting to note, though, that Microsoft's go to suggestion is always to run Checkdisk anytime something doesn't work as it should.  Of course, this hardly ever shows anything wrong with the disk.  It's always another fault that is causing a problem. 

    As for being too timid, I don't think you can EVER be too timid when it comes to messing around with system settings.  

    Just out of curiosity, why would you do it on a computer running Windows 7? Were you having the volume shadow copy problem on a Windows 7 system?  Would the instructions/code that you input to set the new recovery partition as active be the same code on a Windows 7 system?  I know absolutely nothing about that kind of thing.  The closest I ever got to running anything like that, besides the aforementioned instructions, was learning very basic HTML coding about thirteen years ago to create a web page on Angelfire.  I wouldn't make any further suggestions as to what to do as I don't want to make it so your system is completely inoperable.  I'm sorry it didn't work.

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