Cant backup 8.1 using system image backup! Error 0x80780119, Cant optimise system partition, (this is why i cant backup) please read. . .

Anonymous
2013-10-19T14:16:48+00:00

I am having this issue, cant optimise the system partition 350mb. 8.1 official release,

This is also causing a huge problem, the optimise option in windows 8.1 allows me to optimise the c: drive but not the system partition this prevents a system image backup...!!

Due to the system partition being out of space for a shadow copy to be placed onto it the backup fails every time with this error code, -- 0x80780119 --.

Backups are a huge factor in operating systems and since upgrading I cant backup my system using windows image backup, if I could optimise the system partition and straighten out the file structure within it (free up some space) for the shadow copy then the volume shadow copy could be placed onto the drive but it cant...

This all worked fine in 8.0 but not now...please fix this problem!?

Not being able to backup your system is not good enough...

here is my my issue again in pictures...

1.system volume needs optimising

but pressing the optimise for this does nothing at all.. current status remains "Needs optimisation".

The way an ssd reclaims drive space is to use the optimise function, this not working prevents the reclaim for files/data to be written to space where files have been deleted previously. Giving the impression the drive/partition is full when really its not full just needs optimising/trimmed.

 

  1. initiate the system image backup

  1. both volumes to be backed up

  1. error message due to insufficient space on the system partition for shadow copy. 

 

  1. finally here is a capture of the current disk setup on my system, notice the system partition only has 17mb free space and according to the above error message I need atleast 50mb free for the volume shadow copy !? Due to this I cant create a backup of my system using windows 8.1 !

(system partition has no drive letter assigned to it 350mb)

PLEASE HELP !! Thanks for reading.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2013-10-20T20:19:10+00:00

I have found a way around this getting Windows System Image Backup working again. I did this on my laptop and desktop confirming that I could recover from the images. It is actually pretty easy but should not be necessary. The reason that the backup would not work was because the recovery partition was using 284MB of the 300MB available. There was not 50MB available for shadow copy. Here are the steps I took on an EUFI GPT disk:

Note: All commands are without quotes. 

Disclaimer: I would recommend backing up all of you important data as any time you mess with partitions, there is the possibility to lose data. This process was done one both my laptop (Win8.1 Home) and desktop (Win8.1 Pro). I cannot take responsibility if this causes any damage. With that being said, I hope this helps.

Download and install MiniTool Partition Wizard http://www.partitionwizard.com/free-partition-manager.html Note that none of the changes will take effect until you hit apply. I am sure others may work but this is the one that I used and it is free. 

You should have 3 Windows partitions; Recovery - 300 MB, EFI System - 100 MB, and your system Volume to start off with. 

  1. Once installed, Open Partition Wizard and Shrink your system volume, C: in my case, by 101MB at the beginning of the partition. (I had to put 101MB as when I tried 100 it said that the space was too small when doing the next step) To do this, Right Click the C: Drive, select, Move/Resize, and the put 101 in box named "Unallocated Space Before:" and click OK.
  2. Copy the EFI System partition (100 MB FAT32) to this new Free Space by right clicking, selecting copy, and then selecting the unallocated space. Then next the OK.
  3. Delete the 100MB EFI System Partition after the Recovery Partition. 

After this is done, you will see 100MB unallocated space after the Recovery Partition. 

  1. Right click on Recovery partition and select Extend. Drag the bar to take up all of the extra free space. This will change the recovery partition from 300MB to 400MB allowing for enough space (50MB) for the shadow copy. Click OK. 
  2. Next Click Apply. I received an error stating that it could not make changes due to C: being in use. I clicked restart. 

When the computer restarts, Partition Wizard will do its thing. Once it is done you should boot into Windows again.

This next part is essential, because, windows now does not recognize the partition that was moved before as an EFI System Partition. If you try and do a backup image now, only the system partition will show and not the Recovery or EFI System

  1. Open a cmd prompt with administrator privileges. Press Start Key, Type cmd, right click, select run as administrator. 
  2. Type diskpart to start windows command line disk manager. 
  3. Find the disk that Windows is installed on by typing List disk. This will be different on each machine but for illustration mine was disk 0
  4. Select that disk by typing the command "select disk" and the disk number.
  5. Next, determine the EFI partition that was moved earlier. This is the partition that was moved earlier and should be 100MB. Type in the command "list part" to see a list of the partitions on the disk. Mine was Partition 3. This may be different on your system. 
  6. Once you have determined the partition number, type "select partition " and your partition number
  7. Next you have to set this partition as an EFI System volume. Type in this command - "set id = c12a7328-f81f-11d2-ba4b-00a0c93ec93b" This changes the partition type to an EFI system volume.
  8. After all of this is done, restart your computer and you should now be able to back up you system using the System Image Backup in File History.

I know some of this may seem a little elementary to some but you never know who needs help and their technical knowledge. 

I hope that this helps and let me know if you have any questions.

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  1. Anonymous
    2014-02-09T16:59:12+00:00

    The recovery image is "winre.wim". This file is contained in the recovery partition. But how do I register it? If I run "reagent /info" it says the location is "0". Meaning what? 

    Thanks...

    If you can't re-enable reagentc to show the correct info, you may have to re-register the image file.  After I re-enabled, I had to reboot my system for the image backup to show the Recovery partition as one of the partitions to be backed up.

    If you use the reagentc /setreimage /? command, it will show you some of the possible options.  Be aware the drive letter used in the path in the examples will be what you set in Disk Part.

    If my response gets cut off, there is another thread where the process is shown.

    http://answers.microsoft.com/en-us/windows/forum/windows8\_1-system/unable-to-refresh-windows-81-in-recovery-setings/2fa6f4ba-921a-46f8-a5bd-245c822e8943

    But you will have to make sure which partition you need to work on.  Using Disk Management is a good way to see what partitions are on your system.  In the case of a 8 to 8.1 update, you may need to use the 350 MB Partition after the OS partition that was placed there during the update.

    Once you find the correct partition, you need to use Diskpart to add a letter so you can run the reagentc command.

    Once you have the letter assigned, you can leave diskpart and run the reagentc /setreimage command.  If you are in Windows, you do not need the target entries.  On a Windows 8.1 install, the WinRE.wim file is located in the T:\Recovery\WindowsRE directory, if you gave the recovery partition the drive letter T:

    Reagentc /Setreimage /Path T:\Recovery\WindowsRENote:  This path will not work for Windows 8 since it uses a special folder identity.Then use reagentc to enable the process and check with the /info switch.  If it works, go back to Diskpart and remove the drive letter.
    

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  2. Anonymous
    2014-02-09T16:18:18+00:00

    Hello All!

    I have not tried this solution but I used the following work around and it worked just fine!

    1. Press the Win key + X and select “Command Prompt(Admin)”.
    2. Run “reagentc /disable”.
    3. Perform the system image backup.
    4. Press Win key+ X and select “Command Prompt(Admin)”.
    5. Run “reagentc /enable”.

    Eostero, when you used this process, did you check to see if the WindowsRE Tools partition (Recovery or System Recovery) partition was included in the image backed up?

    For a UEFI install, you should have 3 VHD files, and for a Legacy, you probably should have 2.

    When I used this process and tried to create an image, the Recovery partition was not included.  In order for it to be included, I had to reboot my system after enabling reagentc.  So any image recovered using this procedure will not have the recovery partition included.  An updated system that has two recovery partitions, might be different.  But it should image without problems.

    My test was on an original 8.1 install, no updates.  It has no problems with images with the 300 MB partition because the Winre.wim file was not augmented by prior driver installs as it is during an update.

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  3. Anonymous
    2014-02-09T09:21:25+00:00

    Hello Friends of the Microsoft Community!

     

    Performing some tests, I got the following solution for this behavior:

     

    Access “Start Menu”, type CMD cick with right mouse button and then choose “Run as Administrator”

    BCDBoot C:\Windows /s C:    (To copy the Windows 8 startup files to partition C:\ )

    Be sure that the message “Startup files created successfuly” appears

     

    Diskpart

    List Disk (To identify the disk where Windows is installed).

    Select Disk 0  (Where 0 is the number of the disk where Windows is installed) – May change according to the result from List Disk.

    List Partition  (To list all partitions from the selected disk and show which one have Windows installed).

    Select Partition 2  (Where 2 is the number of the partition where Windows may be installed, commonly the second partition) – This number may change, that’s why it’s necessary to use the List partition first.

    Active

    • Restart Windows.

    Thanks again, Rafael.

    All computers fixed.

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