But the user interface has just got increasingly worse & worse, and simply more awkward to use.
I disagree, the entire Metro interface of Windows 8 is more simplified than any other version of Windows. The interface works entirely on left-clicks, right-clicks and movements to the corners of the screen. Nothing awkward about that at all. It's not like they are asking you to move in a counter-clockwise direction and left-click when you get to the middle of the screen.
I think it's more of an excuse than anything else. Some idea that justifies why you don't want to try and learn something new. I understand that you don't have time to learn new things but these tutorials only take a few minutes to go through and then everything just makes sense. It's better than stumbling along yourself and getting frustrated that you just aren't getting anywhere.
Plus the best part of the new Start Screen interface is that it's customizable to YOUR needs. Unlike Windows XP where they stuck you in an alphabetical list of ever expanding programs. Once things are pinned to your Start menu, they are literally a click away. And you can pin everything you need from websites, to apps, to programs, to folders, to control panel icons to whatever you need.