Sculpt Ergonomic Keyboard - Capital "C" not working.

Anonymous
2014-01-24T07:10:49+00:00

I have had this desktop set for about 4-6 months.

It works great. The only problem is that the letter "C" can not be capitalized with either the left or right shift key.

The only way that I can get a capital "C" is to use the CapsLock key, and then it will type a capital "C".

It does not appear to be a hardware issue, it almost acts like a software/firmware issue.

I am running Windows 7 Enterprise 64 bit version.

I have switched this keyboard to a different computer with the same symptoms.

I would love to hear your thoughts.

Thanks for your time.

Bill Wilson

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-03-21T13:04:51+00:00

Hi,

I had the same problem.

Neither updating the software of removing the battery did work for me.

However, after a while I figured out that one of the function keys (F2) was tilted. I fixed that and now it works.

Actually you can reproduce the problem. Press down a function key and try typing. Everything works except for capital c.

Hope that helps

Best

Konstantin

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Anonymous
2014-03-07T00:52:26+00:00

Update: I did update the software but no change. Called Microsoft to get a replacement and had to pop the batteries out to get the product ID # to process the replacement. Would you believe once I did that and put them back in, it started working? Seriously, I used it all day with no issues.

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  1. Anonymous
    2014-03-26T22:19:41+00:00

    Thanks Konstantin, I did not even notice the F2 until you mentioned it. There is definitely a problem with these keyboards and the function keys sticking.

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  2. Anonymous
    2017-09-04T13:55:56+00:00

    Hi,

    I had the same problem.

    Neither updating the software of removing the battery did work for me.

    However, after a while I figured out that one of the function keys (F2) was tilted. I fixed that and now it works.

    Actually you can reproduce the problem. Press down a function key and try typing. Everything works except for capital c.

    Hope that helps

    Best

    Konstantin

    Great! It works, my F3 was tilted.

    Thanks a lot

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  3. Anonymous
    2014-04-14T04:56:36+00:00

    Hi,

    I had the same problem.

    Neither updating the software of removing the battery did work for me.

    However, after a while I figured out that one of the function keys (F2) was tilted. I fixed that and now it works.

    Actually you can reproduce the problem. Press down a function key and try typing. Everything works except for capital c.

    Hope that helps

    Best

    Konstantin

    Hi Konstantin,

    This is exactly my issue! (Exactly the same key - F2)! :D

    Can't believe how easy are for the function keys to be stuck in incorrect positions. F5 happens a lot, and I did try to check if F5 is causing the issue. Apparently it's F2 this time!

    Anyway, thanks for the tips! :D

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