In the end I just rolled the system back to a restore point that corresponded with the last successful Microsoft Update and that fixed whatever was causing the problem. New updates load fine now.
Windows 7 Update fails with error code C000000D - Windows Update encountered an unknown error
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Anonymous
I tried running windows update from the action center today and now get this error message. Last successful update was a couple of weeks ago. Rebooting the computer makes no difference. I have run the windows update troubleshooter found on the update error window available under the "Get help with this error" link and it says that it fixed two problems (Service registration is missing or corrupt - Fixed, Problems installing recent updates - Fixed) but windows update still refuses to run. The troubleshooter did return one puzzling piece of information; it said "Windows Version: 6.1, Architecture: amd64" when in fact Windows, when asked, will say that it is a "Intel Core i7-2600k" (3.4GHz quad core sandy bridge to be specific).
Are there any suggestions how I might troubleshoot or fix the update failure?
In the WUDiagTempFolder\windowsupdate.log file I did find this section that referred to this error:
2014-08-03 19:21:53:067 1184 2208 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-08-03 19:21:53:067 1184 2208 Agent *********
2014-08-03 19:21:53:067 1184 2208 Agent * Online = Yes; Ignore download priority = No
2014-08-03 19:21:53:067 1184 2208 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-08-03 19:21:53:067 1184 2208 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2014-08-03 19:21:53:067 1184 2208 Agent * Search Scope = {Machine}
2014-08-03 19:21:53:069 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2014-08-03 19:22:13:089 1184 2208 Misc Microsoft signed: NA
2014-08-03 19:22:13:113 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE82E.tmp with dwProvFlags 0x00000080:
2014-08-03 19:22:28:138 1184 2208 Misc FATAL: Error: 0xc000000d when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE82E.tmp
2014-08-03 19:22:28:138 1184 2208 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE82E.tmp are not trusted: Error 0xc000000d
2014-08-03 19:22:28:138 1184 2208 WuRedir FATAL: Quorum check failed: c000000d
2014-08-03 19:22:35:522 1184 2208 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
2014-08-03 19:22:35:522 1184 2208 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2014-08-03 19:22:35:522 1184 2208 Misc WARNING: DownloadFileInternal failed for http://ds.download.windowsupdate.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab: error 0x80190194
2014-08-03 19:22:42:807 1184 2208 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
2014-08-03 19:22:42:807 1184 2208 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2014-08-03 19:22:42:807 1184 2208 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab: error 0x80190194
2014-08-03 19:22:50:247 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2014-08-03 19:22:50:262 1184 2208 Misc Microsoft signed: NA
2014-08-03 19:22:50:263 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2014-08-03 19:22:50:267 1184 2208 Misc Microsoft signed: NA
2014-08-03 19:22:50:270 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP7947.tmp with dwProvFlags 0x00000080:
2014-08-03 19:22:50:276 1184 2208 Misc FATAL: Error: 0xc000000d when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP7947.tmp
2014-08-03 19:22:50:276 1184 2208 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP7947.tmp are not trusted: Error 0xc000000d
2014-08-03 19:22:50:276 1184 2208 WuRedir FATAL: Quorum check failed: c000000d
2014-08-03 19:22:50:277 1184 2208 Agent WARNING: Failed to obtain the authorization cab URLs, hr=0xc000000d
2014-08-03 19:22:50:277 1184 2208 Agent * WARNING: Online service registration/service ID resolution failed, hr=0xC000000D
2014-08-03 19:22:50:277 1184 2208 Agent * WARNING: Exit code = 0xC000000D
2014-08-03 19:22:50:277 1184 2208 Agent *********
2014-08-03 19:22:50:277 1184 2208 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
It looks like a file is not trusted by the machine. How might this be fixed?
Windows for home | Previous Windows versions | Windows update
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Anonymous
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Anonymous
2014-09-02T10:26:05+00:00 Hi,
I have the same problem with update fails error code C000000D.
I don't have installed Microsoft Security Essentials.
I have shared logs, hope this will help.
thank you for help
regards,
Rok
Hello Gerry C J Cornell,
and what can we do now??? how can we solve this update problem? any idea?
Thank you in advance!
BR
Rok
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Anonymous
2014-08-29T23:55:03+00:00 -
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Anonymous
2014-08-29T16:45:50+00:00 To upload click on this link:
Place the cursor on Files and click on Upload.
A window opens with Choose File to Upload. Place the cursor on the file to be uploaded and click on the Open button.
A rectangular box appears containing the file that has been uploaded. Check the box in the top right corner of the rectangular box.
Click on Share and then click on Get a Link.
Click on PublicClick on Create Link
Click on Everyone under Shared with.
Click on Shorten.
Place the cursor in the shortened link, right click and select Copy.
Paste into your reply to these forums.
Click on Done.
It is important to Paste the link before clicking on Done to avoid pasting the wrong link.
To post a link access your OneDrive where you placed the files to be shared. Place the cursor in the Address Bar, right click and select Select All. Right click again and select Copy to place the address in your Clipboard. Place the cursor in an open message here, right click and select Paste.