Hello Arran,
Thank you for the update.
I appreciate your efforts.
I would suggest you to check the Internet speed in safe mode with networking.
Refer:
Advanced startup options (including safe mode)
Please keep us informed.
Thank you
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I am using a desktop computer with Windows 7. I am connected to the internet via a Netgear wireless router, and recently I have been experiencing a problem where my internet speed gradually slows down and ultimately I am unable to load webpages/internet content through any browser/other software (eg skype calls, dropbox).
When I initially boot the computer, internet speeds are fine, but the longer I use it the slower my connection gets.
I have many other devices on this network that have no problem with internet speeds - a Mac laptop, a Playstation 3, a 3DS, a Playstation Vita, an iPhone, etc. this problem is isolated to my Windows PC. I assume it is a software or configuration issue as my signal strength is strong (literally three metres away from the router, my computer is relatively new (less than a year), and the problem seems to 'fix' itself when I reboot my computer each time, until the connection starts to slow down again.
What might be the cause of this problem? I'm happy to respond with configuration info on my computer and router if you let me know what is relevant to post.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Arran,
Thank you for the update.
I appreciate your efforts.
I would suggest you to check the Internet speed in safe mode with networking.
Refer:
Advanced startup options (including safe mode)
Please keep us informed.
Thank you
So here are a few possibilities, in looking at things that might be slowing Internet down.
there are
- make sure there are no peer to peer communications going on like other people loading their stuff through your PC. Many Games or other programs do this.
So for instance, you can look and see if the resource usage is different when it is working well and when it is slow when doing exactly the same thing. Are any different processes running, is the memory use the same, is the network bandwidth use the same? Not saying you will necessarily find a fix, but may get more clues. Use Task Manager and Resource Manager. If you can fond different processes, you can look up what is using them on the Internet.
Look at the communications on the Ethernet port using a tool like Wireshark. This provides information on all the communications in and out of the PC. Using this it is possible to see if there are any different communications active, or any communications are taking errors or have different response times. This may help track down the differences between the good times and the bad times.
Unless you are a network engineer or expert you may not be able to use or analyze this. But there are some good engineers that can out there. (I am not one but I have seen them at work.) These kind of problems are hard to solve and you may not even be able to if the problem is at the other end of the communication or is some interaction between your PC and something else you cannot change.
Hi Ratandeep,
There was nothing of use in that link you sent. Going through the suggestions..
I'm going over Cat6 so the wireless points are irrelevant.
It has occurred on two separate PCs so the cable was properly connected to both. That also wouldn't explain why the connection slows down until the PC is restarted.
One PC is a brand new install on a brand new drive. Again, two separate PCs, same issue, no drive corruption.
Neither PC is missing updates.
Both PCs have the same default network connection settings.
I've now moved the new PC across to a separate switch and the issue persists.
Hardware/software problem, that doesn't really narrow it down, it's one or the other.
Arran
Hello Arran,
Thank you for the reply.
I appreciate your patience.
I would suggest you to refer this article and check.
Refer:
Please keep us posted.
Thank you
I'm having the same issue.
My old PC, which has been great for over 4 years, started having this issue about a month ago, along with a couple of other issues. I tried resolving but after fixing some of the issues this one remained. I have a gigabit connection over cat6 to my router and then 200mbit/200mbit fibre to the internet.
So I built a new PC and this problem is there as well. After a recent reboot, or disabling and reenabling the device, Ookla Speedtest shows 200mbit each direction. Over a few hours this will decrease down to as low as 20mbit each way. At the same time my phone, connected by wifi, is still showing full speed (well, as fast as the wifi allows, about 50mbit each way) with no decrease.
I'm wondering if it is an issue on the router, as to separate PC builds have had the exact same problem, with reconnecting seeming to correct it. My router is a Huawei provided by Vodafone here in New Zealand. I'll have to see if I can get my hands on another model to see if it makes a difference.