Internet gradually slows down

Anonymous
2014-02-18T13:39:39+00:00

I am using a desktop computer with Windows 7. I am connected to the internet via a Netgear wireless router, and recently I have been experiencing a problem where my internet speed gradually slows down and ultimately I am unable to load webpages/internet content through any browser/other software (eg skype calls, dropbox). 

When I initially boot the computer, internet speeds are fine, but the longer I use it the slower my connection gets.

I have many other devices on this network that have no problem with internet speeds - a Mac laptop, a Playstation 3, a 3DS, a Playstation Vita, an iPhone, etc. this problem is isolated to my Windows PC. I assume it is a software or configuration issue as my signal strength is strong (literally three metres away from the router, my computer is relatively new (less than a year), and the problem seems to 'fix' itself when I reboot my computer each time, until the connection starts to slow down again.

What might be the cause of this problem? I'm happy to respond with configuration info on my computer and router if you let me know what is relevant to post.

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2014-12-20T03:59:59+00:00

    Hello Paxorbis,

    Thank you for keeping us updated on the status of the issue.

    I am glad that the issue is fixed.

    Please feel free to reply, if you have any other issues with Windows.

    Thank you

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  2. Anonymous
    2014-12-20T03:36:09+00:00

    Funny, I was having the problem with my PC connected via wire to the Router. The registry fix did seem to have helped. 

    Best,

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  3. Anonymous
    2014-12-20T03:34:43+00:00

    Thank you Ratandeep,

    I was about to write that yes, in fact I followed all suggested steps without success (upgrading drivers, TCP/IP reset), until I changed the registry as indicated. I am glad to say that after re-booting (you do have to reboot after changing the registry, I found out), the problem seems to have gone away.

    Best,

    Paxorbis

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  4. Anonymous
    2014-12-19T03:28:11+00:00

    Hello Paxorbis,

    Thank you for the reply.

    I would suggest you to try following steps to find the correct GUID for network adapter.

    a. Press Windows + R keys, type regedit in run window and press Enter.

    b. Navigate to the following registry entry in registy editor.

    HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > WindowsNT > CurrentVersion > NetworkCards > (number)

    c. Look at each number listed under network cards. On the right-hand side pane, the description should list the "Interface" and the "ServiceName" should list the corresponding GUID.

    Note: Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

    http://windows.microsoft.com/en-us/windows/back-up-registry

    I hope this information helps.

    Thank you

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  5. Anonymous
    2014-12-19T00:58:55+00:00

    I am having the same problem. Did you finally figure out what was wrong in your case?

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