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Dear community,
The computer is new.
Im not computer literate but logic tells me 72 processes running in th e back ground is too many?
I don't wish to start turning on/off processes in case I corrupt the machine or messing with programs to deselect ...
start up has only 3 or 4 processes running so not so bad.
Any suggestions on where i can take it in London, uk to be detoxed?
Can I get Microsoft to fix it remotely?
thank you
<Thread moved to Virus and Malware forums since malware is involved>
[Original Title: I HAVE 72 PROCESSES RUNNING IN THE BACKGROUND on my windows 8.1 computer......... <Malware>]
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
sarah,
CrowdInspect is only meant an an informative utility to let you know what's going on with your system.
You don't need to kill any process, but if you come across any marked with a red dot, run a good anti-malware application like the free version of Malwarebytes to check them out. Download that from here: http://www.malwarebytes.org/free/
Dear xircal...
FINALLY the system image worked ON ANOTHER HDrive...
all my files backed up and everything on my computer fairly healthy.
However the lingering problems are now with my NOKIA PHONE...
which ive now been redirected to the nokia care company which is in philippines...i would have liked to have a person to person contact where i could learn the features and troubleshooting issues but sadly they do not provide this service.
nokia phone is not syncing the music from media player... it works and then the PLAYLISTS and albums disappear from the phone... nokia lumia 720 has great features but as an MP3 player its lousy...
ah well..
also have no clue how to turn the AUTO LOCK FEATURE off ON MY PHONE DESPITE searching for it tirelessly on the net...this is not your domain i know.
I have learnt a lot over the past couple of weeks and wish to thank you again for your support.
i may be back on in the future!!!! aggghhhhh
bye for now
sarah
Okay defragged the lot....
all reading 0 percent....
errr same error appeared...
0x807800C5...
and
the mounted backup volume is inaccessible.
0x8078004f
very puzzling, dont you think?
could the drive have a hidden partition drive for my mack? surely that would have been formatted out when i did the format into ntfs.......
coz i think this hard drive is half for windows and half for mack....
sarah :)
Sarah,
If I understand you correctly, you're using your external hard drive for both Windows files and for Apple Mac. Is that correct?
If so, go buy another external hard drive and use it exclusively for Windows.
Apple and Microsoft operating systems are incompatible with each other.
Okay defragged the lot....
all reading 0 percent....
errr same error appeared...
0x807800C5...
and
the mounted backup volume is inaccessible.
0x8078004f
very puzzling, dont you think?
could the drive have a hidden partition drive for my mack? surely that would have been formatted out when i did the format into ntfs.......
coz i think this hard drive is half for windows and half for mack....
sarah :)
okay will do that this afternoon..
