This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Dear community,
The computer is new.
Im not computer literate but logic tells me 72 processes running in th e back ground is too many?
I don't wish to start turning on/off processes in case I corrupt the machine or messing with programs to deselect ...
start up has only 3 or 4 processes running so not so bad.
Any suggestions on where i can take it in London, uk to be detoxed?
Can I get Microsoft to fix it remotely?
thank you
<Thread moved to Virus and Malware forums since malware is involved>
[Original Title: I HAVE 72 PROCESSES RUNNING IN THE BACKGROUND on my windows 8.1 computer......... <Malware>]
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
sarah,
CrowdInspect is only meant an an informative utility to let you know what's going on with your system.
You don't need to kill any process, but if you come across any marked with a red dot, run a good anti-malware application like the free version of Malwarebytes to check them out. Download that from here: http://www.malwarebytes.org/free/
In the middle of figuring out backups...
now im finding my darn phone doesnt connect BLUETOOTH to my pc...
gosh one thing after another...
it connects then doesnt ...in and out all the time..
should i be doing something to settings?
thank you for your time
sarah :)
thank you..
i will have to go through this step by step
however should i delete every time im going the 2-3 backups that its done?
sarah :)
That's a difficult one unless you know that an intended backup also contains the data which the previous one included in addition to the new files.
It also depends on how much storage you have available.
I tend to keep multiple copies of files because I'm always afraid the one I have might disappear, or the hardware fails or something unforeseen happens to it so I like to have a backup of a backup so to speak, several in fact. :)
One other thing before I forget. Although the File History utility states that it makes backups of your favourites, that's only the case if you're using IE which you're not anymore. So you'll have to make Bookmark backups in Firefox manually.
Also, if you log on to your machine with a Microsoft account, then all you data (except Firefox bookmarks) will be synced to Skydrive. If you hit Windows key + E to open File Explorer, right click "Skydrive" and choose "Make available offline", you should be able to see everything which has been backed up to the Skydrive (now renamed to "OneDrive").
thank you..
i will have to go through this step by step
however should i delete every time im going the 2-3 backups that its done?
sarah :)
Hi Sarah,
It depends on whether you want to make backups of your own personal data, or if you want to backup Windows.
Like you say though, an external medium is better than using your own hard disk because if the latter fails for any reason, you lose everything on it.
You can use "File History" in Control Panel which copies data from libraries, desktop, contacts and favourites, or you can simply drag & drop files and folders from your hard drive to your external drive.
To backup Windows, that is to say,to create a so called System Image, click the link bottom left in the File History menu. Here's a screenshot.
Where it concerns your bookmarks in Firefox, hit CTRL+SHIFT+B to open the Library, click "Import and Backup" at the top and then choose "Export Bookmarks to HTML". You can also save a copy to your external drive.
