There are 72 processes running in my Windows 8.1 PC, are they malicious?

Anonymous
2014-03-29T11:05:48+00:00

Dear community,

The computer is new.

Im not computer literate but logic tells me 72 processes running in th e back ground is too many?

I don't wish to start turning on/off processes in case I corrupt the machine or messing with programs to deselect ...

start up has only 3 or 4 processes running so not so bad.

Any suggestions on where i can take it in London, uk to be detoxed?

Can I get Microsoft to fix it remotely?

thank you

<Thread moved to Virus and Malware forums since malware is involved>

[Original Title: I HAVE 72 PROCESSES RUNNING IN THE BACKGROUND on my windows 8.1 computer......... <Malware>]

Windows for home | Previous Windows versions | Security and privacy

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Anonymous
2014-03-29T18:32:27+00:00

sarah,

CrowdInspect is only meant an an informative utility to let you know what's going on with your system.

You don't need to kill any process, but if you come across any marked with a red dot, run a good anti-malware application like the free version of Malwarebytes to check them out. Download that from here: http://www.malwarebytes.org/free/

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  1. Anonymous
    2014-03-30T12:07:48+00:00

    As soon as i went to kill jotsey

    ...avast kicked from boot mode and kicked all the malware out....so all good for now.

    thankyou again

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  2. Anonymous
    2014-03-30T11:55:58+00:00

    yes lo and behold red dots are appearing...

    things called jotseykey and others with a red dot.

    however the malwarebytes.org/free/ wont run on my computer, the error message was that it needs an updated version for 8.1 ?

    mmmmm what do you suggest now?

    Sarah,

    Jotseykey is malware and it might be preventing Malwarebytes from installing. They have a special installer called Malwarebytes Chameleon for this situation which you can download from here:

    http://www.malwarebytes.org/downloads/#tools

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  3. Anonymous
    2014-03-30T00:37:09+00:00

    yes lo and behold red dots are appearing...

    things called jotseykey and others with a red dot.

    however the malwarebytes.org/free/ wont run on my computer, the error message was that it needs an updated version for 8.1 ?

    mmmmm what do you suggest now?

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  4. Anonymous
    2014-03-29T22:31:24+00:00

    Hi,

    As mentioned by others, 72 processes is not that unusual... I currently have 55 running on the Win 7 Pro machine I am on at the moment, and I have stripped everything unnecessary.

    If your machine is a Laptop, it will have more due to some of the power saving features running...

    battery life remaining, and etc...

    My new HP Probook has over 70 also... A lot of the extra are HP Processes.

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