Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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  1. Anonymous
    2013-11-14T11:43:46+00:00

    hi Luis

    i still have some problem with store

    first i already try the powershell and it doesn't give me an error anything, SS like below :

    http://postimg.org/image/8df96hc6f/

    and then i try to wreset.exe it give error like this below :

    http://postimg.org/image/hjxjtrhev/

    and the when i go to the registry to check whether the registry gone wrong like you said, but it's already have SYSTEM as owner for all :

    http://postimg.org/image/dq43km02v/

    http://postimg.org/image/4jlsxbuuf/

    http://postimg.org/image/qk25dydif/

    http://postimg.org/image/wz5rod9lz/

    http://postimg.org/image/px7u26607/

    i try clean boot and it still give me that problem. Then i try to use app troubleshoot :

    it say that i don't have a internet connection. I install Corel X4, when you said Corel X3 maybe the reason, i try to uninstall X4 but i didn't work too.

    Thank before and sorry to bother you with this problem hope you can help me.

    PS : when this problem occur i try refresh my windows it success but after only 3-4 hour i cannot connect store app and the problem occur again.

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  2. Anonymous
    2013-11-14T10:17:02+00:00

    You need to run Process Monitor and set it to trace registry events, then run:

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    This will show us why it isn't able to re-create the registry keys such as Package, Families, etc.

    To avoid spam and maintain your privacy, please create a temporary email account somewhere and post the address here. I will send you information on how to upload the trace file to an official Microsoft server and when we are done fixing this, you can delete the temporary email address.

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  3. Anonymous
    2013-11-13T17:43:19+00:00

    I do not know Corel X3.

    The problem appear just after I upgrade from win 8 to  Win 8.1

    the first screen that i saw after the completion of upgrade was :

    https://dl.dropboxusercontent.com/u/102341407/decktop.jpg

    without to install any program, and also without the ability open the "Windows Store" app and "pc settings"

    OK I download the "Process Monitor"

    you wrote:

    "could you run a registry trace when you run the command so that we can check why the keys can't be re-created?"

    who I "run a registry trace when you run the command" you mean to run the Process Monitor application?

    thx again

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