Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Answer accepted by question author

Anonymous

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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316 additional answers

Anonymous

2013-11-03T11:58:51+00:00

PaG. H.: Please describe the problem you are having and what errors you are getting.

Dear Luis

thk u for all your help

After the update to win 8.1 pro, all pre-indtalled tiles not working and has at down left corner one "x" symbol (you can see here : https://dl.dropboxusercontent.com/u/102341407/decktop.jpg)

when i tried to open one tile I received the msg :

"this app can't open" (https://dl.dropboxusercontent.com/u/102341407/app%20can't%20open.jpg)

Also I can not open the "Windows Store" app and "pc settings"

I tried all yous suggestions but nothing work, for this reason I send the 2 msgs on 02/11/13

with winstore.log and the text I received after i run the command ("set")

Is it possible to reinstall the win 8.1 (with out Windows Store app)??
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Anonymous

2013-11-03T11:20:03+00:00

Anggarda,

Brian and Gabriel have two different problems. Please create a new thread and post a screen shot of the command prompt when you execute the powershell command mentioned here as answer so that we can check the error number.

This thread got two long and confusing for everyone.
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Anonymous

2013-11-03T07:19:45+00:00

Hi luis i think i have same problem with brian and gabriel

i try to find winstore.log but cannot found it

and try to create a new user but still my windows store cannot open it

And in the registry files it's already SYSTEM as owner and still cannot open it

did the only solution is refresh windows?

ps : i use kaspersky as my anti virus
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