Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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  1. Anonymous
    2013-11-01T14:50:39+00:00

    Luis

    I created a new user - Fred

    I ran Windows Update - no updates

    I ran the various CD commands from your post of 31-10-2013

    When I got to 'notepad winstore.log' I received the following:

    Cannot find Winstore.log file.

    Do you want to create a new file?

    I did a search for winstore.log on C drive using File Explorer and found a file.

    I then logged back in with my normal log in and did the same search and found a file.

    These are both .txt files but when I try to upload them I get an error message - Invalid file type

    If I convert them to Word I get a total of 41 pages.

    How do you want me to upload them?

    Regards

    Brian Lowes

    Edit : I use McAfee antivirus but when I run any of your requested checks I turn off AV and Firewall.

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  2. Anonymous
    2013-11-01T13:00:06+00:00

    @Brian: Please create a new local account and choose a simple username such as "brian". Give it adminstrator rights. Login with that account, make sure you have all Windows updates and try to open the store. If it doesn't work, try to find the log file, is it also empty? What Kind of antivirus do you use?

    @Gabriel: Your store app seems to be busy trying to install an update. Are you on Windows 8 or 8.1? please leave the store app running overnight for 10 hours or so, if it doesn't finish after that, pls. upload the log file again.

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  3. Anonymous
    2013-11-01T09:44:25+00:00

    Not working on my Asus VivoTab. Any other thinkable solution?

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