Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous
2013-10-17T18:49:45+00:00

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-18T13:35:57+00:00

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-08-02T08:19:45+00:00

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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  1. Anonymous
    2013-10-31T13:01:40+00:00

    When I try to open

    %userprofile%\AppData\Local\Packages\WinStore_cw5n1h2txyewy\AC\Temp\winstore.log

    I get the message "Windows cannot find 'C\Users\Brian\AppData'

    Regards

    Brian Lowes

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  2. Anonymous
    2013-10-31T10:50:21+00:00

    Please try to open the Store App now, then open this file:

    %userprofile%\AppData\Local\Packages\WinStore_cw5n1h2txyewy\AC\Temp\winstore.log

    The file will contain many lines prefixed with a time stamp. Scroll down to the time in which you just tried to open the store and copy the lines from that point all the way down. The info shouldn't contain any personal info but just in case, go through it and remove any passages that you don't want to make public. Then post the text here.

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  3. Anonymous
    2013-10-30T21:58:30+00:00

    If I run wsreset I get the response shown below. This has been constant since the start of the problem (before and after a clean install of Windows 8)

    If I use the tool in your link it runs a trouble shooter which does not find any fault.

    Regards

    Brian Lowes

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