Just updated to Windows 8.1 and the Windows Store app will no longer open

Anonymous

Help! Just updated to Windows 8.1 through the windows store. Now it will no longer open.

Event Viewer:

Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Also, my AV was uninstalled, my right clicking does not work, my VPN broke...

Dell XPS 12

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Answer accepted by question author

Anonymous

Memeo is uninstalled for the Moment.

I got Updates for VCR120 via Windows Updates and about 40 APP-Updates in multiple steps (see System-LOG, Event 17).

So, unfortunatelly resetting store-Proxy in an elevated CMD:

netsh

winhttp

import Proxy source=ie

restart pc

was not the solution.

Meanwhile I got Event-ID 5973 from Source Apps in Application-LOG.

Finally, after working overtime, in the very Moment it seems, this fixed it for me:

http://support.microsoft.com/kb/2798317

a) Setting Registry-Permissions to HKEY_CLASSES_ROOT\Drivers as described in the article.

b) Setting File System Rights to C:\Program Files which is C:\Programme (X86) AND ADDITIONALLY D:\Programme (X86) cause I got Windows on SSD (C:) with an additional Program-Folder on HDD (D:)!

Store can be opened now.

Short startmenu (Win+X) is working.

Addendum Nov. 08, 2014:

-Update MS Windows .net Framework!

This is not always included in Automatic Updates and has to be downloaded manually from Microsoft. In the Moment: Version 4.5.2

Welcome back Win 8.1, now go back to work...

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316 additional answers

Anonymous

2013-10-29T18:04:42+00:00

I have been trying to install Windows 8.1 from my existing version of Windows 8 Pro without any success - I cannot access Windows Store - It worked on initial installation but has since failed.

I have tried all of the previous suggestions in this thread including refreshing the windows installation.

I have even done a clean re-install of Windows 8 which I am now working from. There are no other 3rd Party App's installed.

All of the above registry keys have SYSTEM as the Owner.

Every time I restart my PC I get a message telling to "Click Here" to go to Windows Store and update to 8.1.

It does not work.

I cannot access the Store.

I cannot "Change PC Settings"

I am totally fed up with this situation.

Any suggestions other than scrap Windows and use Linux????

Regards

Brian Lowes
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Anonymous

2013-10-29T14:48:25+00:00

I see. How can I restore System as the owner? Also, how can I install them?

Again, thank you for your aswers.
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Anonymous

2013-10-29T14:29:35+00:00

All the keys that I mentioned need to exist and the keys and their children need to have System as the owner (incl. full access), anything else will cause it to fail.

Having System as the owner of those keys is the default state for a healthy machine. If the configuration is different, then it was either done manually or by a 3rd party app and will cause the Store App and additional apps to fail.

If System is not the owner, then the registry is damaged. You can try to manually restore System as the owner, but depending on how much or what else is damaged in the registry, that might not be enough and the easiest solution might be a clean install.
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