Error: 0x80073712 when installing KB 2919355

I got this image 4 times after waiting ~10-15mins each time. i do have other things to do thanks....fortunately my work and my wife's computer is on 7!

Alright, you covered a lot of things and I'll attempt to get them all, but if I miss one, let me know...

First, your concerns about going through all of that and it still not installing from Windows Update:

The failed update through Windows Update is actually the least of anyone's problems (same goes for the standalone), with the major problem being component store corruption. DISM /restorehealth option is VITAL to have and you will need it more than once. This leads into problems with SFC, as SFC will always say it was unable to repair everything and to revert to the log. The only way to fix SFC is with the DISM /restorehealth command. Now, if DISM can't repair the component store corruption, you have a problem on two fronts, SFC (minor) and a critical part of Windows is corrupted and nothing but a repair install "upgrade" will fix. Just because Microsoft a year from now figures out what they did to muck up thousands of users' computers through Windows Update does not mean they're going to tell you how to fix the corruption they caused.

I didn't post a link to the included updates because I can't remember which of the hundreds of threads I read had it and assumed most would know to simply search Microsoft's downloads page. However, I can give you the KB's for the individuals updates included within KB2919355 (I also see most of them listed under the standalone details on the link the other gentleman posted). The updates are (I have an x64 OS, so the sizes will probably be different for x86):

(Size on Disk, not DL size)

KB2919355 707.363MB

KB2932046 49.149MB

KB2934018 129.471MB

KB2937592 303KB

KB2938439 20.053MB

KB2959977 2.830KB

The steps listed are inefficient at best and many are not needed. This isn't meant as a criticism to the OP of those directions, as trial and error are the only way to find a solution to a massive muck up like this from Microsoft. I know the steps I posted work flawlessly because my first error code was 80070005, followed by 80073712 around a half hour later. The only thing I'm not for sure on is whether they will work without a repair install "upgrade". Just as the OP did, two individuals on other forums came up with the first set of instructions and and the other the second set... both are needed however. 

dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14is not needed and I haven't read a thread yet where someone has had this do anything but say the package doesn't exist. This step came from Microsoft, who all should know by now don't have a clue what they're talking about and their solution for everything is /scanhealth /restorehealth (the former isn't needed and is redundant), and if simple troubleshooting fails, RESET or REFRESH. This is not Comodo, where every problem's solution is to uninstall/reinstall their software from Tech Support.

I can not be clearer on this...

DO NOT, I REPEAT, DO NOT EVER REFRESH OR RESET YOUR SYSTEM!!!

This is not only NEVER needed, it takes a day or more [over a week for me] just to reinstall all your software, but worst of all, this is like fumigating your house because you see one lone ant on your porch. Any moderator or Microsoft employee telling you to Refresh of Reset isn't competent at their job, plain and simple. Everyone under the sun who's windows savvy knows you can do a repair install by "upgrading" to the same version of windows you currently have installed (Microsoft employees have no excuse for this, as this repair option has been around since Windows XP). It should fix everything wrong within the OS, though I'm not sure why it didn't fix the corrupted store this last time around. More likely than not Microsoft's muck up causes corruption within files that aren't replaced with the repair install "upgrade".

If you lack a Windows 8.1 or 8.1 pro ISO or disk, you can find one from MSDN on forums (unless Microsoft offers a version on their website that can be downlaoded as a trial [must match your version]) such as ****-bb.org. If you do download the ISO from a forum, make sure you get the MD5 hash and verify it hasn't been tampered with. If Microsoft flags this message for the forum I named, reply back and I'll upload my Windows 8 MSDN ISOs to OneDrive or MediaFire to download. My point though is their are MSDN quality ISOs out there, just search google and make sure you match hashes. Doing a repair install via "upgrading" to the same version of windows you're using is what should be told to everyone by Microsoft in lieu of Reset or Refresh as they're horrendous options.

My advice for the Refresh, at least, is once you have your system the way you want it, make a wim image and replace the refresh wim with your wim. Tutorials for this can be found online. Regardless, always make a wim of your OS... it'll take a few hours using max compression, but it's worth it as it only takes around 30 - 45 minutes to apply the image to a formatted drive. 

DISM /scanhealth is analogous to chkdsk /scan except /scanhealth takes as long as /restorehealth., /scanhealth is readonly, whereas /restorehealth is scanhealth with a repair option.  The also plays into the inefficiency of the steps posted.

The following fixes the Component Store Corruption KB2919355 causes:

The following DISM commands must be given in the chronological sequential order of:

First:

1. dism /online /cleanup-image /startcomponentcleanup
2. dism /online /cleanup-image /restorehealth
3. Restart
4. sfc /scannow
5. Restart

Second:

1. Create bat and run as ADMIN:

net stop wuauserv

rmdir /s /q C:\Windows\SoftwareDistribution\DataStore

rmdir /s /q C:\Windows\SoftwareDistribution\Download

net start wuauserv

2. Restart

‪#‎WARNING‬:

this was not a fast process... component cleanup took almost 5 hours. Prior to the above sequential steps, I did an install repair (used iso to "upgrade" Win 8.1 Pro to Win 8.1 Pro) as a last ditch effort (after half a day of researching a fix and finding none) to get rid of the corruption... it didn't solve it btw. The insane amount of time could have been due to the install repair, or it could have been because of whatever ‪#‎WindowsUpdate‬ mucked up the first time around trying to install this update (this will become known after another user affected by the corruption causing KB2919355 completes the steps).

‪#‎ADVICE‬: 

run the commands from a bat for an unattended fix. For whatever reason, if these commands are run, but not in chronological sequence, the corruption will remain.

Now, back to the update ‪#‎Microsoft‬ mucked up (KB2919355)... it still fails after the above lol Bright side: no more corruption in Component Store =] lol

ADVICE:

Download the updates included in KB2919355 individually and install... or do as old Van Winkle did and find a tree.

‪#‎Windows‬ ‪#‎Windows8‬ ‪#‎ComponentStore‬ ‪#‎WindowsADK ‬‪#‎ComponentStoreCorruption‬

http://www.infoworld.com/t/microsoft-windows/microsoft-posts-tips-overcoming-windows-81-update-kb-2919355-errors-242603

Hold on a second - you're saying to spend 6 to 8 hours doing this, then it STILL DOESN'T INSTALL?

Does it go and corrupt your datastore again if you attempt to install?

I'm not going through all these steps to not have it install.

What ARE the separate updates in 2919355? It would be very very helpful to others following your directions if you included that crucial bit of info.

BTW Someone else in the original thread that got closed posted the exact same a similar series of steps which may accomplish the same end result, except his included a clean boot (disabling all non-MS services and startup apps), and said it had fixed 3 of his computers and allowed the dreaded 2919355 to install. So I emailed the MS Teir 3 support rep who I've been working with the steps and asked what he thought. He said in his experience on the computers he tried that sequence of steps on it has NOT helped.

I'm waiting for an 8.1 (non Pro) disc to come from MS, he wants to try the repair install option. I'm not hopeful. He told me to back up my data as I will likely need to refresh/reinstall. I may go back to that series of steps from the previous post which is similar to yours and try it before the "refresh" and all the hassle of reinstalling and reconfiguring my apps.

EDIT: I'm a bit annoyed he didn't send out a 8.1 pro disc, from my understanding the standard 8.1 can't mount .vhdx files to get my files out of backup if I need to - only option is to restore an entire corrupt system image.

I'll paste the steps below actually:

I successfully updated three damaged systems that failed the toxic update 2919355 with error code 80070002 and the swath of destruction left behind.  In the beginning, I kept on repairing the damage and returning to Windows Update, which unleashed more damage--a vicious cycle.  I performed all scans and repairs in a clean boot environment, finally installing the stand-alone downloaded KB2919355. In two of the three systems, the scans, repairs and installation went through with the script below. On the third system, the damage to the softwaredistribution folder was so severe that it could not be repaired.  I stopped the Windows update service. rebooted, renamed the softwaredistribution folder to softwaredistributionold, started the windows update service, rebooted and then went on to a successful install. It took six to eight hours per system to clear the damage caused by KB2919355 and then successfully install the stand-alone update. I had never disabled anything while installing Windows updates previously and have not done so since installing KB2919355. This one is so toxic that a clean boot environment where everything but windows services is disabled, along with all startup items. is the only way to go. It eliminates finger pointing and wondering if antivirus or this or that program is getting in the way. Here's what worked for me on all three systems, six to eight hours per install:

1.  Go to: http://www.microsoft.com/en-us/download/details.aspx?id=42335 and download the first item, Windows8.1-KB2919355-x64.msu, 690mb. It will save to the download folder and you will need it to install the update later.

2.  Perform a clean boot:

*Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search. Type msconfig in the search box, and then tap or click msconfig. 

*On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.

*On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager. 

*On the Startup tab in Task Manager, for each startup item, select the item and then right-click Disable. 

*Close Task Manager.

*On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.

3.  Rename the softwaredistribution folder to softwaredistributionold by turning the windows update service off, rebooting, renaming the folder, turning on the Windows update service . . Follow the steps here:

http://windows.microsoft.com/en-us/windows/windows-update-error-80070002#1TC=windows-7

4. Type the word command in the search bar and you should see an icon for the command prompt. Right click on the Command Prompt icon and select Run as Administrator. A Dos prompt window will appeat. I have enclosed these instructions as a notepad file to make it easier to copy and paste the following exceedingly series on DOS commands. The prompt will appear as: c:\windows\system32>
5. Begin the first scan by selecting and copying this: 

DISM.exe /Online /Cleanup-image /Scanhealth

Place the mouse cursor in the DOS box, right click and paste. Then hit enter and wait for the scan to complete

6. Begin the second scan by selecting and copying this:

DISM.exe /Online /Cleanup-image /Restorehealth

Place the mouse cursor in the DOS box, right click and paste. Then hit enter and wait for the scan to complete

7. Go to: http://support.microsoft.com/kb/971058/ and click on the blue run now button under Automatically diagnose and fix common problems with Windows update. Download WindowsUpdateDiagnostic.diagcab and then run it. You will also find it in the download folder. Wait until it completes.
8. Go back to the command prompt. Make sure you are still running it as administrator. Begin the next scan by selecting and copying this:

 sfc /scannow

Place the mouse cursor in the DOS box, right click and paste. Then hit enter and wait for the scan to complete

9. Go back to the command prompt. Make sure you are still running it as administrator. Begin the next scan by selecting and copying this:

dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14

Place the mouse cursor in the DOS box, right click and paste. Then hit enter and wait for the scan to complete

10. Go back to the command prompt. Make sure you are still running it as administrator. Begin the next scan by selecting and copying this: 

dism /online /cleanup-image /startcomponentcleanup /resetbase

Place the mouse cursor in the DOS box, right click and paste. Then hit enter and wait for the scan to complete

11. Go back to the command prompt. Make sure you are still running it as administrator. Begin the next scan by selecting and copying this: 

cleanmgr.exe

Run Clean Manager, select Drive C:,  but ONLY select and delete Temporary Files and System Archived files Windows error Files.

12.  the second scan by selecting and copying this:

DISM.exe /Online /Cleanup-image /Restorehealth

Place the mouse cursor in the DOS box, right click and paste. Then hit enter and wait for the scan to complete

13. Upon restarting the computer, you have a cleaned up computer, running only Windows services.
14. Go to your download folder and run Windows8.1-KB2919355-x64.msu,. It will take some time. When prompted, restart your computer and wait for the update process to complete. When you log on to Windows, you'll know if the update succeeded if you see the Windows Store icon on the taskbar in desktop mode.
15. Return to standard boot:

*Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search. Type msconfig in the search box, and then tap or click msconfig. 

*On the first screen, select Normal Startup,changing from selective startup.

*On the Startup tab in Task Manager, for each startup item, select the item and then right-click Enable. 

*Close Task Manager.

*On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer. 

18. You should now have a working Windows 8.1 Update 1