Updating from Windows 8 to 8.1 stuck at 82%

I was experiencing the same problem updating on an Asus laptop. I unplugged the charger and it instantly started going up after being on 82% for an hour. It then continued all the way up to 100% and restarted.

If you have a laptop and are experiencing this problem, just try the above.

Hi Genevaflores,

To upgrade the operating system to Windows 8.1 without any issues, do the following steps and then check if the installation proceeds.

**Step 1:**Disconnect all the unnecessary external devices connected to the computer (except the mouse and the keyboard).

**Step 2:**If you are using any third-party antivirus software, you may uninstall it and check if you can upgrade to Windows 8.1.

Note: Even if you disable third party antivirus, Defender will still be running in the computer. This will guard your computer from malware and virus.

**Step 3:**Install all the available updates.

**Step 4:**Install the updated drivers for the hardware.

Step 5: Perform clean boot and then start the upgrade.

Refer to link mentioned below to

http://support.microsoft.com/kb/929135

**Note:**After checking the functionality in clean boot, follow the suggestions under “How to reset the computer to start as usual after troubleshooting with clean boot”.

For additional information, refer to the suggestions from the link below:

Update to Windows 8.1 from Windows 8

http://windows.microsoft.com/en-in/windows-8/update-from-windows-8-tutorial

Hope this helps and do let us know if you need any assistance.

I also unplugged my power cord on my HP laptop and I can't believe it worked! It was stuck at 82% for an hour and a half!

I wonder what unplugging it does to jump start something because when I did I just heard a strong "whirr" sound of something starting up.