Thanks, Firedog.
I didn't know about the limit of 50 recipients. I still have not been able to send to a group of 9! I'm just glad people understand our frustration and are trying to help.
Ruth
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Original title: sending & receiving group contact emails
I don't understand why I cannot send emails to my group contacts, as I have done for many years. I tried it on another computer in the house today, using my husband's account, and it worked fine. On my own account, when I begin to type in the group name, for example "Fam," the full name "Family" will appear, I click on it, and it appears in the To line, as it should. It looks like it is ready to send, but it does not go. If I copy to my own email to see what happens, I am the only name on the sent message. This has been a problem for nearly a year, but now I need to use larger group mailings, and it is a bigger problem. What can I do? Both of our computers run Windows 7 and Windows Live Mail. I have read some comments from the community about Windows Live Mail not supporting group contacts, but why does it allow the creation of group contacts if they cannot be used?
Thanks,
Ruth
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks, Firedog.
I didn't know about the limit of 50 recipients. I still have not been able to send to a group of 9! I'm just glad people understand our frustration and are trying to help.
Ruth
Thanks Firedog.......explains a lot !
server response 452 too many recipients
server mail.btinternet.com
The email in question is to 51 recipients ...
You'll have to take that up with BT. The maximum number of addressees was reduced to 50 some time last year, although it's impossible to find any documentation for the limit.
Helene,
I have been watching this thread with interest. I have the same problem...not being able to send group emails on Windows Live Mail..... and it has only just occurred.
I have followed the instructions above, clicked on the + sign, and the complete list of addresses DO appear. I press Send and it goes into Error mode and the email goes into Outbox. It cannot be sent from Outbox and stops me sending ANY other email. To get out of Error mode I have to delete the emails in Outbox. This info pops up to show the Error:
server error 452
server response 452 too many recipients
server mail.btinternet.com
windows live mail error ID 0x800CCC6C
protocol SMTP
port 25
secure (SSL) No
The email in question is to 51 recipients and I have had no trouble sending before.
Any ideas please ?
Thanks Tony.
You are appreciated too.
Ruth