Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2014-03-28T02:45:50+00:00

    It is incredible if you have a new PC and experience "this issue" (which may in fact be several, giving similar result...) OK, I hope you report the problem to vendor support, in order to put pressure on solving it that way. We, who have older PCs and the same type of issues, will definitely not have the same impact on MS...

    It was too bad that this is Windows 8.1 issues and also happen in Windows 8. 

    I just tried to clean install Windows 8 to see whether the wifi still having 'limited' and keep dropping every 5-10 seconds.

    And the problem persist! When using ubuntu / linuxmint, wifi is work flawlessly. I don't think we must do some 'tricks' to make wifi worked, that's not my way. It should be run without our configuration like another OS before 8. 

    Microsoft and Intel, if you read this please sort out this thing. It's too long. Even the latest driver 17.0.0 which just released 10 days ago can do nothing. Sigh..

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  2. Anonymous
    2014-03-27T17:47:19+00:00

    It is incredible if you have a new PC and experience "this issue" (which may in fact be several, giving similar result...) OK, I hope you report the problem to vendor support, in order to put pressure on solving it that way. We, who have older PCs and the same type of issues, will definitely not have the same impact on MS...

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  3. Anonymous
    2014-03-27T11:02:37+00:00

    I'm having this issue with brand new Thinkpad Edge 440 with Intel Wireless N 7260. At first I think this is hardware fault. But after doing some googling (thanks Uncle) unluckily this is Microsoft serious problem!

    Having tried to install/reinstall driver with many version, the problem still persist. I've read this thread page by page and convince me that I will do clean install Windows 8 or 7.

    Otherwise, my ASUS K40IN with 8.1 (Azurewave driver) works flawlessly with no problem.

    Too bad for this issue is long lasting.

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  4. Anonymous
    2014-03-27T04:07:04+00:00

    We've had the "Limited Connectivity" issue since going over to 8.1 and have now resolved this by applying the following actions:

    1. Update to the latest WiFi driver
    2. In "Device Manager" go to the "Power Management" tab and untick "Allow the computer to turn off the device to save power". Go to the "Advanced " tab and under"Property" set the "Transmit Power" to "3. Medium"
    3. In "Control Panel" go to "Power Options" and "Change plan Settings" on your power plan then "Change advanced power settings". expand the "Power saving Mode" under the "Wireless Adapter Settings" and change both values for battery and Plugged in to "Maximum Performance"
    4. Once done restart machine.

    After applying these settings to a fleet of 1000 laptops we've had an 100% success rate.

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  5. Anonymous
    2014-03-23T15:54:40+00:00

    Re-Install Win8, as it's an HP Machine it will revert back to Windows 8 (Not 8.1) then leave it there, as I have done on my Envy DV7.

    Derek

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