Windows 8.1 Keeps freezing any help?

Anonymous
2013-10-18T18:25:29+00:00

Hi All,

I have an issue with windows 8.1 of which I would like someone to shed some light on for me.

The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.

Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.

SPECS:

MSI E350DM-E33

AMD E350 X2 @ 1.6Ghz

8GB DDR3

1TB HDD

ATI HD RADEON 6310

Yours Sincerely,

Shane

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-05-30T23:00:32+00:00

since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC...  the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....

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Anonymous
2015-05-26T21:51:32+00:00

It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner

Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.

Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.

One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.

None will try and fix anything but they should run.

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  1. Anonymous
    2014-08-12T19:48:05+00:00

    I am cant find out how to make a new thread. For some reason there is no <Create Thread> where I looked any help is appreciated. I feel dumb now lol.

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  2. Anonymous
    2014-08-12T03:31:27+00:00

    Nice specs. Can you start a new thread to get better help and include past troubleshooting steps in the post

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  3. Anonymous
    2014-08-11T02:42:27+00:00

    Great posts guys!

    I am still actively working on a fix and would like to update my situation. I was able to resolve some programs freezing when opened by troubleshooting compatibility and setting them back to w7.

    However steam games cannot be brought back to w7 compatibility. I was having steam games freeze when opening and was able to resolve this by uninstalling the up-to-date AMD drivers for my 280x and letting microsoft install the drivers it liked. It goes against every fiber of my being to run old drivers that microsoft picked out but now my games launch perfectly everytime.

    I have also been able to narrow down whats happening with my freezes. I am having my monitor not wake up when resuming from a power save mode, the pc itself never sleeps. I can remote into the machine when the monitor wont wake up and i can see the pc is still alive. Usually i have to hard reset but now i discovered that i can reseat the DVI-D from my ASUS VG236H monitor and it will come back to life without having to hard reset. I may not be of anymore use in this thread because my issue is now a bit different that i originally thought. I am going to swap in a 7970 right now and see if i can make some progress with my sleeping beauty monitor. It will take a week or two before i know if my issue has been fully resolved.

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