Windows 8.1 touch screen not working?

Anonymous
2013-10-20T00:55:12+00:00

Is there a touch screen bug in the final version of Windows 8.1 or is there a particular setup I need to do to get touch to work reliably?

I just installed it on my Fujitsu T902 and sometimes the touch screen responds and sometimes it doesn't. The same also applies for the digitizer.

Windows for home | Previous Windows versions | Search, touch, and mouse

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Anonymous
2014-08-22T10:34:59+00:00

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with re-installing touch screen driver. I will surely help you to fix this issue.

What is the make and model of the laptop?

You may try to download and install latest touch screen driver from the computer manufacturer website and check if it helps.

Refer to the link for additional information.

Touch and pen settings: FAQ

http://windows.microsoft.com/en-us/windows-8/touch-pen-settings-faq

Hope this information helps. Reply to the post with updated status of the issue to assist you further.

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  1. Anonymous
    2015-04-14T16:07:28+00:00

    Hi,

    This worked perfectly for me.  Many thanks Igalan!

    I actually posted before reading Igalan's suggestion.

    Happens that the touchscreen interface was disabled.

    Simply go to device manager and under HID compliant devices, enable the touch screen service. 

    However, i used to be able to scroll and enlarge browser screens with the use of two fingers, that function did not return.

    Hope for more help.

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  2. Anonymous
    2014-11-28T15:20:39+00:00

    Hi,

    This worked perfectly for me.  Many thanks Igalan!

    I'm glad it worked, but I don't understand why such a wide spread issue has not been fixed by Microsoft yet. Sony recently pushed an update to my VAIO that all it did was modify in the registry the power management options (which where already disabled, of course.)

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  3. Anonymous
    2014-11-28T11:48:52+00:00

    Hi,

    This worked perfectly for me.  Many thanks Igalan!

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  4. Anonymous
    2014-11-19T15:05:15+00:00

    Hello!

    I have same issue on ASUS Vivo s551lb notebook.

    After updating from windows 8 to 8.1 touch screen stop working.

    In preferences menu I have something like:

    • there is not touch screen or pen devices....

    Please help

    hello... i have same model laptop with you.. touchsreen stop working after update to win 8.1... i am asking local asus technician, they told me no driver update.. very disappointed..

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