KB2918614 breaks Windows Installer Service

All,

     I was getting an error trying to install VMware Player that was caused by KB2918164, as well.  A related hot fix KB3000988 was released recently.  Unfortunately, that hotfix didn't fix the "Error 997: Overlapped I/O operation in progress" issue that KB2918164 is causing.   It addresses an issue with temporary profiles and the MSI installer failing.

I had to uninstall BOTH KB2918164 and KB3000988 to get the install to work. 

If you are getting "Installation failed: Error 997 Overlapped I/O operation in progress", and find errors related to SECREPAIR in your MSI log files, then this should help.

To uninstall on Windows 7:

1. Start -> Control Panel -> Programs and Features
2. On the left pane, click "View installed updates"
3. Sort By Program by clicking on the "Program" column header.
4. Under the Microsoft Windows section, look for the security update you want to uninstall.
5. Right click on it, and click Uninstall.

I wanted to install Magix Photo Manager, this install stopped with a security message.

Here is the message: 

The key could not be opened. Please make sure, that you have enough access privilege to own this key, or contact the support.

I contacted Magix and they asked me to deinstall KB2918614. This Update cannot be removed. It is found in the prev. installed updates but NOT in the list of removable updates.

I thank you for any help.

First off let's determine what your issues are as this is a security update that we need installed.

What's happening that you want to uninstall this?

**Workaround 2:**Whitelisting.

Only if you trust the application that it is always digitally signed and doesn't contain anything malicious(even in the future).

Step 1: Enable Whitelisting

Under Key “HKLM\SOFTWARE\Policies\Microsoft\Windows\Installer”, create a DWORD: “SecureRepairPolicy” and set its Value to 2.

Step 2: Add the application to the whitelist

Create a new key “SecureRepairWhitelist” under "HKLM\SOFTWARE\Policies\Microsoft\Windows\Installer” and create StringValues with the product codes(Including flower brackets {}) of the product.

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Sadly though, both these workarounds need admin privileges!

I had previously been blocked from installing the Java JDK, with the "SECREPAIR: Crypt Provider not initialized. Error:997" error (I/O overlap message shown).

I tried this (registry fix, listed above) with the Java SE Development Kit 7 Update 71 (64-bit) installer, and it worked. The GUID that I included in the registry was the same one that it had been generating as "SourceHash{64A3A4F4-B792-11D6-A78A-00B0D0170710}" in the C:\Windows\Installer folder.

Other background:-

• restoring to a restore point before the updates installed didn't work
• uninstalling the  KB2918614 fix via "Installed Updates" also didn't work -- and, as mentioned by others, even after KB2918614  was uninstalled, the SourceHash{GUID} files are still generated during installation of (some?) MSIs.
• I deleted my C:\Users\CScholt\AppData\Roaming\Microsoft\Crypto\RSA folder (wisdom would suggest perhaps renaming, or movingit elsewhere instead, though).
• I had installed the MS Hotfix KB3000988 (and that itself didn't help -- after installing that, I still couldn't complete the JDK installation... it was the registry mod that 'fixed' it).

Thank you for sharing.

Oops. Missed that. Thanks.

Just wanted to check if the update is marked 'Important' or 'Optional'.