"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-11-25T20:36:02+00:00

    this has been the last routine I followed, It doesn't work for me, I tried twice but nothing. And Microsoft it's not answering, I paid for a product and now I get this terrible customer service. I've to say I'm really **** off right now

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  2. Anonymous
    2014-11-25T20:34:14+00:00

    I updated every possible driver for all devices, still nothing

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  3. Anonymous
    2014-11-25T18:09:13+00:00

    I'm testing 

    • Run sfc /scannow
    • Check for Windows Updates
    • Open Device Manager and update the Network Driver
    • Run all updates in the Windows Store
    • Run Windows Update again
    • Run Disk Cleanup
    • Uninstall Antivirus software
    • Delete all Temp files
    • Run "Prefetch" in the command bar and select all, then delete all
    • Restart the computer
    • Run the Windows 8.1 Update again.

    This solved my issue.

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  4. Anonymous
    2014-11-25T14:20:26+00:00

    Check out your drivers.  Make sure all are updated.  I scarcely remember that when on the 

    microsoft site they listed 2 drivers for each item and there was a difference of the two. Sorry

    I'm being vague, cause I don't recall right now.  Microsoft super-tech gave me a hint and said

    to go with one and not the other (think it was the 2nd choice with the smaller download).

    Hope I am not hurting anybody, rather than helping with this tidbit.

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  5. Anonymous
    2014-11-25T11:49:00+00:00

    I unistalled every possible driver not belonging to Microsoft, still it get stuck, what can I do? It's driving me crazy

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