Hi,
Even I am experiencing the same issue
unable to update my HP laptop
I read all the comments in this post and tried all the possibilities.
but nothing helped me in updating to 8.1
Should I wait for Microsoft to solve this issue?
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40017"
There is n o explanation as to why the update could be completed. Any ideas how to resolve this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Even I am experiencing the same issue
unable to update my HP laptop
I read all the comments in this post and tried all the possibilities.
but nothing helped me in updating to 8.1
Should I wait for Microsoft to solve this issue?
This Toshiba web site might help Toshiba owners. Hope it does!
http://www.toshibamea.com/en/Update-To-Windows-8-1
I could not find anything ismilair on Sony, Acer, ASUS or Dell web sites, but I did not spend hours looking! Cheers and best wishes.
I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40017"
There is n o explanation as to why the update could be completed. Any ideas how to resolve this?
I just had this problem with a new Toshiba laptop which I tried to update to 8.1 three times with the same error code each time ( 0xC1900101 - 0x40017 ). I uninstalled what I considered to be unnecessary programs and also uninstalled the graphics software and removed the software folder in the C drive (in this case the AMD folder) After doing this the 8.1 installation finished without any errors but then would not start properly. After starting in safe mode through advanced start up I disabled the AMD display hardware in device manager and then she started every time without fail. Went to Toshiba website and got the latest 8.1 drivers and installed them and now everything works great. (NOTE for me it was display drivers for others maybe something else?) Hope it helps someone.
So TWO MONTHS later this issue still a problem, still unresolved.
I have just received this very same failure to install with error code when trying to update to 8.1
I waited this long hoping the bugs & errors & problems may have been fixed by now.
As many others have said, even with a specific error code it seems no one is willing or able to provide a solution.
It's TRY this or that, maybe it MIGHT work, of course it doesn't.
Could not have put it better myself.
Updated absolutely everything, including all drivers, and still exactly the same - nothing!
So TWO MONTHS later this issue still a problem, still unresolved.
I have just received this very same failure to install with error code when trying to update to 8.1
I waited this long hoping the bugs & errors & problems may have been fixed by now.
As many others have said, even with a specific error code it seems no one is willing or able to provide a solution.
It's TRY this or that, maybe it MIGHT work, of course it doesn't.