That's just the way I feel about it Kev.
"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"
I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40017"
There is n o explanation as to why the update could be completed. Any ideas how to resolve this?
Windows for home | Previous Windows versions | Install and upgrade
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2013-11-22T08:38:43+00:00 -
Anonymous
2013-11-21T23:39:00+00:00 Thanks for your comment, But i want to tell you that it is a very hard to get the solution of this issue until and unless MS does any major changes in their OS integration patch.because this issue doesn't come from any specific source and manner. the device driver plays the major role in this issue . so its very hard to trace down that which driver is not compatible with this new OS patch. you have to remove each and every update of every driver and have to check one by one to get that, so it is very complex and lengthy process . so better go for **"Refresh Window"**option and bear to remove some third party product which you can install again . Here i show you the application which i got remove while this activity. so i believe this solution is worthy. next it is upto you. Thanks!! :)
It's not that hard. As I've previously stated I'd be happy to run any diagnostic they want or a debug build, be happy to send them any log. I'm sure I can follow any instructions they give me, I've been a developing for Windows for years so am at least a little technical.
The problem is they haven't given any instructions, no-one from Microsoft has commented on the issue, people posting here have been ignored and we're left to listening to suggestions from non-Microsoft employees that include uninstalling random third party software and reinstalling from scratch.
Even if a Microsoft employee said 'sorry, we are working on it' that would be great. But nothing...
Kev
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Anonymous
2013-11-21T23:04:43+00:00 Totally agree with this comment. It appears that Microsoft expects its users to be computer experts in order to install 8.1. The typical fixes to the installation issues include removing WiFi cards, changing BIOS settings, uninstalling software, disabling services, etc.
Seriously? Could they make it any more difficult? Are they really trying to drive people to Apple?
In the past I upgraded from XP to Vista, Vista to 7, 7 to 8, without any issues. Why is it so difficult to upgrade from 8 to 8.1?
I for one will wait until Microsoft sorts out these issues.
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Anonymous
2013-11-21T22:00:29+00:00 Any solution to upgrading to 8.1 that requires me to reinstall all my 3rd party software products including some from Microsoft such as Office, is not worth it to me. Maybe Microsoft will figure it out.
bob
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Anonymous
2013-11-21T21:41:37+00:00 Hi Ctcurry,
Thanks for your comment, But i want to tell you that it is a very hard to get the solution of this issue until and unless MS does any major changes in their OS integration patch.because this issue doesn't come from any specific source and manner. the device driver plays the major role in this issue . so its very hard to trace down that which driver is not compatible with this new OS patch. you have to remove each and every update of every driver and have to check one by one to get that, so it is very complex and lengthy process . so better go for **"Refresh Window"**option and bear to remove some third party product which you can install again . Here i show you the application which i got remove while this activity. so i believe this solution is worthy. next it is upto you. Thanks!! :)
Application name Publisher Version Adobe Flash Player 11 Plugin Adobe Systems Incorporated 11.9.900.117 Adobe Reader XI (11.0.05) Adobe Systems Incorporated 11.0.05 CCleaner Piriform 4.04 DriverIdentifier 4.2.5 DriverIdentifier Facebook Video Calling 1.2.0.287 Skype Limited 1.2.287 Google Chrome Google Inc. 31.0.1650.57 Google Drive Google, Inc. 1.12.5329.1887 HP Product Detection HP 11.15.0008 Microsoft Silverlight Microsoft Corporation 5.1.20913.0 Microsoft SkyDrive Microsoft Corporation 17.0.2015.0811 Microsoft SQL Server Compact 3.5 SP2 ENU Microsoft Corporation 3.5.8080.0 Microsoft SQL Server Compact 3.5 SP2 x64 ENU Microsoft Corporation 3.5.8080.0 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 9.0.30729.6161 Mozilla Firefox 26.0 (x86 en-US) Mozilla 26.0 Norton Online Backup Symantec Corporation 2.7.3.13 Ralink Bluetooth Stack64 Mediatek 11.0.737.5 Raptr RealPlayer RealNetworks 16.0.3 Skype Click to Call Skype Technologies S.A. 6.13.13771 Skype™ 6.10 Skype Technologies S.A. 6.10.104 TeamViewer 8 TeamViewer 8.0.22298 TeraCopy 2.27 Code Sector VLC media player 2.0.7 VideoLAN 2.0.7 WinRAR 5.00 beta 7 (64-bit) win.rar GmbH 5.00.7